Acceptable Use Policy

OFFICE OF NATIONAL EXCELLENCE, LLC

ACCEPTABLE USE POLICY

Effective Date: September 16, 2026

Last Revised: September 16, 2026

Contracting Entity: Office of National Excellence, LLC

Organization: ONE

Network: ON | ONE Network

Official Domain: ONEUSA.us

ARTICLE I

PURPOSE; SCOPE; ACCEPTANCE

§ 1.01 Purpose.

This Acceptable Use Policy ("Policy") establishes mandatory rules governing access to and use of Services provided, operated, administered, maintained, or made available by Office of National Excellence, LLC, a Michigan limited liability company ("ONE," "Company," "we," "us," or "our").

§ 1.02 Scope.

This Policy applies to use of:

(a) ONE;

(b) Office of National Excellence;

(c) ONEUSA.us;

(d) ON;

(e) the ONE Network;

(f) ONE Membership;

(g) ONE ID;

(h) ONE Card;

(i) the Excellence Identity Registry;

(j) ONE Standard;

(k) ONE Recognition;

(l) ONE Awards;

(m) ONE Accounts;

(n) websites;

(o) applications;

(p) bulletin boards;

(q) directories;

(r) Listings;

(s) profiles;

(t) communications;

(u) search and discovery functions;

(v) marketplace functionality;

(w) Bookings;

(x) Appointments;

(y) P2P functionality;

(z) Provider functionality;

(aa) business functionality;

(bb) employment and opportunity functionality;

(cc) housing functionality;

(dd) healthcare discovery and scheduling functionality;

(ee) government and public-sector functionality;

(ff) educational functionality;

(gg) nonprofit functionality;

(hh) religious and community functionality;

(ii) Events;

(jj) reviews and ratings;

(kk) Virtual Brands;

(ll) consulting Services;

(mm) technology Services; and

(nn) all other Services expressly subject to this Policy.

§ 1.03 Binding Effect.

Use of a ONE Service constitutes agreement to comply with this Policy to the extent enforceable under Applicable Law and the applicable ONE Master Terms of Use and Services Agreement.

§ 1.04 Supplemental Rules.

Certain Services may be governed by supplemental rules, policies, agreements, eligibility requirements, safety requirements, or transaction-specific terms.

§ 1.05 Applicable Law.

Users shall use ONE Services only for lawful purposes and in accordance with Applicable Law.

ARTICLE II

DEFINITIONS

§ 2.01 "Account."

"Account" means an authorized account established for access to or use of ONE Services.

§ 2.02 "Applicable Law."

"Applicable Law" means any applicable federal, state, local, territorial, tribal, foreign, or other constitution, statute, law, ordinance, regulation, rule, order, judgment, binding governmental requirement, or other legally enforceable requirement.

§ 2.03 "Content."

"Content" means text, photographs, images, graphics, video, audio, documents, data, software, links, Listings, reviews, ratings, messages, comments, reports, advertisements, bulletins, announcements, and other material.

§ 2.04 "Listing."

"Listing" means Content published or submitted for discovery, advertisement, offer, request, announcement, opportunity, Product, Service, Event, Place, Booking, Appointment, housing, employment, or another permitted purpose.

§ 2.05 "Member."

"Member" means an eligible person maintaining ONE Membership.

§ 2.06 "ONE ID."

"ONE ID" means ONE's private membership identification credential.

§ 2.07 "ON."

"ON" means the ONE Network.

§ 2.08 "Provider."

"Provider" means a person or entity offering or making available a Product, Service, Listing, Booking, Appointment, Place, Event, opportunity, resource, or other permitted offering through or in connection with ONE.

§ 2.09 "Service."

"Service" means any applicable ONE product, service, website, application, platform, network, functionality, technology, program, or operation.

§ 2.10 "Transaction."

"Transaction" means an exchange, purchase, sale, Booking, Appointment, reservation, agreement, payment, engagement, or other transaction involving a User or Third Party.

§ 2.11 "User."

"User" means a person accessing or using a ONE Service.

§ 2.12 "User Content."

"User Content" means Content submitted, transmitted, uploaded, posted, published, communicated, or otherwise made available by or on behalf of a User.

ARTICLE III

GENERAL ACCEPTABLE USE REQUIREMENT

§ 3.01 Lawful Use.

Users shall use ONE Services only for lawful purposes.

§ 3.02 Good-Faith Use.

Users shall not intentionally use ONE Services to deceive, defraud, exploit, threaten, injure, impersonate, harass, manipulate, or unlawfully interfere with another person.

§ 3.03 Accurate Information.

Users shall not knowingly or materially provide false, fraudulent, deceptive, misleading, forged, fabricated, or materially incomplete information where accuracy is reasonably necessary to the applicable Service or Transaction.

§ 3.04 Compliance With Agreements.

Users shall comply with applicable:

(a) ONE agreements;

(b) policies;

(c) Service rules;

(d) Provider requirements;

(e) safety requirements;

(f) privacy requirements; and

(g) Applicable Law.

§ 3.05 Responsibility.

Each User is responsible for conduct undertaken through the User's Account to the extent provided by Applicable Law and applicable ONE agreements.

ARTICLE IV

ACCOUNT INTEGRITY

§ 4.01 Authorized Accounts.

Users shall create and maintain Accounts only as permitted by ONE.

§ 4.02 Accurate Registration.

Users shall provide materially accurate Account information where such information is required.

§ 4.03 Account Security.

Users shall take reasonable measures to protect Account credentials under their control.

§ 4.04 Credential Sharing.

Users shall not sell, rent, lease, transfer, sublicense, or provide unauthorized access to an Account where prohibited by applicable Service terms.

§ 4.05 Account Takeover.

Users shall not:

(a) access another person's Account without authorization;

(b) obtain another person's password through deception;

(c) circumvent authentication;

(d) hijack a session;

(e) intercept authentication credentials;

(f) impersonate an Account holder; or

(g) facilitate unauthorized Account access.

§ 4.06 Multiple Accounts.

Users shall not create multiple Accounts for purposes of:

(a) evading enforcement;

(b) manipulating ratings;

(c) manipulating reviews;

(d) manipulating eligibility;

(e) obtaining duplicate benefits through deception;

(f) concealing prohibited activity; or

(g) circumventing Service restrictions.

ARTICLE V

ONE ID AND ONE CARD

§ 5.01 Private Credential.

ONE ID and ONE Card are private ONE membership credentials.

§ 5.02 Prohibited Misrepresentation.

Users shall not represent ONE ID or ONE Card as:

(a) governmental identification;

(b) a driver's license;

(c) a state identification card;

(d) a passport;

(e) a Social Security credential;

(f) proof of citizenship;

(g) proof of immigration status;

(h) voter identification;

(i) law-enforcement identification;

(j) governmental employee identification;

(k) a professional license;

(l) a governmental permit;

(m) a security clearance;

(n) governmental authorization; or

(o) any other governmental credential.

§ 5.03 Alteration.

Users shall not unlawfully alter, counterfeit, reproduce, forge, manipulate, duplicate, or falsify ONE ID or ONE Card.

§ 5.04 Unauthorized Transfer.

A User shall not transfer a personal ONE ID to another person for purposes of impersonation, identity misrepresentation, fraud, or circumvention of Service requirements.

§ 5.05 Credential Fraud.

Users shall not use ONE ID or ONE Card to:

(a) impersonate another person;

(b) obtain unauthorized benefits;

(c) commit fraud;

(d) establish a false identity;

(e) misrepresent Membership status; or

(f) circumvent legal requirements.

ARTICLE VI

IDENTITY; IMPERSONATION; MISREPRESENTATION

§ 6.01 Impersonation Prohibited.

Users shall not materially impersonate:

(a) another natural person;

(b) a business;

(c) a government agency;

(d) a public official;

(e) a law-enforcement officer;

(f) a healthcare professional;

(g) an attorney;

(h) a licensed professional;

(i) a nonprofit organization;

(j) a school;

(k) a religious organization;

(l) ONE;

(m) an employee or representative of ONE; or

(n) another organization

for fraudulent, deceptive, unlawful, or materially misleading purposes.

§ 6.02 False Affiliation.

Users shall not knowingly make materially false representations concerning sponsorship, affiliation, authorization, employment, partnership, licensing, certification, accreditation, endorsement, or governmental status.

§ 6.03 Credentials.

Users shall not knowingly submit materially false:

(a) licenses;

(b) permits;

(c) certifications;

(d) insurance documents;

(e) identity documents;

(f) employment credentials;

(g) educational credentials;

(h) professional credentials; or

(i) other verification documents.

ARTICLE VII

FRAUD AND DECEPTIVE CONDUCT

§ 7.01 Fraud Prohibited.

Users shall not use ONE Services to commit, facilitate, solicit, advertise, conceal, or materially assist fraud.

§ 7.02 Prohibited Conduct.

Prohibited conduct includes:

(a) payment fraud;

(b) identity theft;

(c) account fraud;

(d) refund fraud;

(e) chargeback fraud;

(f) counterfeit transactions;

(g) false invoicing;

(h) fake Listings;

(i) fraudulent Bookings;

(j) fraudulent employment opportunities;

(k) fraudulent housing Listings;

(l) fraudulent charitable solicitations;

(m) fraudulent investment solicitations;

(n) impersonation scams;

(o) advance-fee fraud;

(p) phishing;

(q) credential theft;

(r) unauthorized payment collection; and

(s) materially deceptive commercial practices.

§ 7.03 Circumvention.

Users shall not structure activity for the primary purpose of concealing fraud or evading ONE's lawful fraud-prevention controls.

ARTICLE VIII

PROHIBITED PRODUCTS, SERVICES, AND TRANSACTIONS

§ 8.01 Unlawful Commerce.

Users shall not use ONE Services to offer, solicit, purchase, sell, distribute, facilitate, or advertise Products or Services prohibited by Applicable Law.

§ 8.02 Stolen Property.

Users shall not knowingly offer, sell, transfer, purchase, or facilitate stolen property.

§ 8.03 Counterfeit Goods.

Users shall not knowingly offer or distribute counterfeit goods or materially misrepresent goods as authentic.

§ 8.04 Contraband.

Users shall not use ONE Services to facilitate unlawful commerce in contraband.

§ 8.05 Regulated Goods.

Products or Services subject to age, licensing, registration, prescription, permitting, or other regulatory restrictions may be offered only where:

(a) ONE expressly permits the applicable category;

(b) the User satisfies applicable Service requirements; and

(c) the Transaction complies with Applicable Law.

§ 8.06 Prohibited Evasion.

Users shall not intentionally disguise a prohibited Product, Service, or Transaction under a false category, description, image, price, or Listing.

ARTICLE IX

CONTROLLED SUBSTANCES AND DRUG-RELATED ACTIVITY

§ 9.01 Unlawful Controlled Substances.

Users shall not use ONE Services to unlawfully manufacture, distribute, dispense, sell, purchase, solicit, traffic, or facilitate controlled substances.

§ 9.02 Drug Trafficking.

ONE Services shall not be used to coordinate unlawful drug trafficking or distribution.

§ 9.03 Prescription Drugs.

Prescription medications may not be offered, transferred, or distributed through ONE except through functionality expressly authorized by ONE and operated in compliance with Applicable Law.

§ 9.04 Drug Paraphernalia.

Users shall not use ONE Services to engage in unlawful commerce involving prohibited drug paraphernalia.

ARTICLE X

WEAPONS; EXPLOSIVES; DANGEROUS MATERIALS

§ 10.01 Unlawful Weapons Transactions.

Users shall not use ONE Services to facilitate an unlawful sale, transfer, distribution, manufacture, or acquisition of weapons, ammunition, explosives, or other regulated dangerous items.

§ 10.02 Explosives.

Users shall not use ONE Services to solicit, facilitate, or coordinate unlawful explosive materials, destructive devices, or explosive activity.

§ 10.03 Dangerous Materials.

Users shall not use ONE Services to unlawfully distribute hazardous, toxic, radioactive, biological, or similarly regulated dangerous materials.

§ 10.04 Lawful Restrictions.

ONE may prohibit categories of weapons or dangerous materials from ONE Services even where possession or transfer might otherwise be lawful.

ARTICLE XI

VIOLENCE; THREATS; PHYSICAL HARM

§ 11.01 Credible Threats.

Users shall not use ONE Services to make credible threats of unlawful violence.

§ 11.02 Solicitation of Violence.

Users shall not solicit, hire, coordinate, materially facilitate, or pay another person to commit unlawful violence.

§ 11.03 Targeted Harm.

Users shall not use ONE Services to coordinate stalking, kidnapping, assault, robbery, extortion, homicide, or other violent criminal conduct.

§ 11.04 Emergency Action.

ONE may preserve, restrict, or disclose information where legally permitted or required concerning a credible and imminent threat to life or serious physical safety.

§ 11.05 No Emergency Service.

ONE and ON are not emergency-response services.

ARTICLE XII

HUMAN TRAFFICKING; EXPLOITATION; FORCED LABOR

§ 12.01 Human Trafficking.

Human trafficking is prohibited.

§ 12.02 Exploitation.

Users shall not use ONE Services to recruit, transport, transfer, harbor, solicit, advertise, obtain, or otherwise facilitate exploitation of another person in violation of Applicable Law.

§ 12.03 Forced Labor.

Users shall not use ONE Services to facilitate forced labor, involuntary servitude, slavery, debt bondage, or other unlawful labor exploitation.

§ 12.04 Commercial Sexual Exploitation.

Users shall not use ONE Services to facilitate commercial sexual exploitation prohibited by Applicable Law.

§ 12.05 Reporting.

ONE may report suspected trafficking or exploitation to appropriate authorities where required or permitted by Applicable Law.

ARTICLE XIII

SEXUAL EXPLOITATION AND SEXUAL CONTENT

§ 13.01 Sexual Exploitation.

Users shall not use ONE Services to facilitate:

(a) sexual exploitation;

(b) sexual coercion;

(c) nonconsensual sexual activity;

(d) trafficking for sexual exploitation;

(e) sexual extortion;

(f) sexual blackmail; or

(g) unlawful commercial sexual activity.

§ 13.02 Nonconsensual Intimate Content.

Users shall not post or distribute intimate images, recordings, or sexually explicit Content of another person without lawful authorization or consent where required.

§ 13.03 Sexual Services.

Users shall not use ONE Services to solicit, advertise, facilitate, or purchase unlawful commercial sexual services.

§ 13.04 Minors.

Sexual Content involving Minors is governed by Article XIV and is strictly prohibited as provided therein.

ARTICLE XIV

CHILD SAFETY

§ 14.01 Child Sexual Abuse Material.

Users shall not upload, possess through, distribute, request, solicit, trade, transmit, link to, generate for distribution through, or otherwise facilitate child sexual abuse material through ONE Services.

§ 14.02 Grooming.

Users shall not use ONE Services to groom, sexually solicit, exploit, manipulate, or endanger a Minor.

§ 14.03 Sexualization of Minors.

Users shall not use ONE Services to create or distribute unlawful sexualized Content involving Minors.

§ 14.04 Trafficking.

Users shall not use ONE Services to recruit, advertise, solicit, transport, or otherwise facilitate trafficking or exploitation of a Minor.

§ 14.05 Age Misrepresentation.

Users shall not knowingly misrepresent age for purposes of circumventing child-safety controls.

§ 14.06 Adult-Minor Interaction.

ONE may restrict communications, P2P interactions, Bookings, Transactions, location sharing, meetups, or other functionality between adults and Minors.

§ 14.07 Reporting and Preservation.

ONE may preserve, restrict, remove, and report information involving suspected child exploitation where required or permitted by Applicable Law.

ARTICLE XV

HARASSMENT; STALKING; ABUSE

§ 15.01 Harassment.

Users shall not engage in unlawful harassment through ONE Services.

§ 15.02 Stalking.

Users shall not use ONE Services to stalk or unlawfully monitor another person.

§ 15.03 Repeated Unwanted Contact.

Users shall not intentionally circumvent blocks, restrictions, or clear requests to cease communication for purposes of harassment.

§ 15.04 Threatening Conduct.

Users shall not use ONE Services to threaten, extort, intimidate, blackmail, or unlawfully coerce another person.

§ 15.05 Doxxing.

Users shall not publish another person's nonpublic Sensitive Personal Information for purposes of facilitating unlawful harassment, intimidation, stalking, fraud, or physical harm.

ARTICLE XVI

DISCRIMINATION

§ 16.01 Unlawful Discrimination.

Users shall not use ONE Services to engage in discrimination prohibited by Applicable Law.

§ 16.02 Covered Activities.

This prohibition applies where legally relevant to:

(a) employment;

(b) housing;

(c) public accommodations;

(d) Services;

(e) commerce;

(f) lending or financial activity;

(g) government programs;

(h) educational opportunities; and

(i) other regulated activities.

§ 16.03 Accessibility.

Users shall not intentionally use ONE functionality to unlawfully deny legally required access or accommodation to persons with disabilities.

§ 16.04 Lawful Eligibility Requirements.

Nothing herein prohibits eligibility requirements, qualifications, distinctions, or restrictions expressly permitted or required by Applicable Law.

ARTICLE XVII

HATEFUL AND EXTREMIST CONDUCT

§ 17.01 Unlawful Conduct.

Users shall not use ONE Services to threaten unlawful violence against persons or groups based upon legally protected characteristics.

§ 17.02 Criminal Organizations.

Users shall not use ONE Services to recruit for, finance, materially support, coordinate, or facilitate organizations or activities where such conduct is prohibited by Applicable Law.

§ 17.03 Lawful Discussion.

This Article does not prohibit lawful news reporting, historical discussion, academic discussion, counterspeech, documentation, criticism, or other lawful informational activity merely because it concerns hateful or extremist subjects.

ARTICLE XVIII

EMPLOYMENT; JOBS; GIGS; CONTRACTOR OPPORTUNITIES

§ 18.01 Legitimate Opportunities.

Employment, gig, contractor, freelance, volunteer, or similar opportunities shall not be materially fraudulent or deceptive.

§ 18.02 Employer Responsibility.

Hiring entities remain responsible for compliance with Applicable Law concerning:

(a) wages;

(b) overtime;

(c) worker classification;

(d) payroll;

(e) taxes;

(f) unemployment obligations;

(g) workers' compensation;

(h) benefits;

(i) workplace safety;

(j) accommodations;

(k) anti-discrimination requirements;

(l) work authorization;

(m) background checks;

(n) recruiting;

(o) hiring; and

(p) termination.

§ 18.03 Unlawful Fees.

Users shall not use ONE Services to impose employment-related fees prohibited by Applicable Law.

§ 18.04 Trafficking and Exploitation.

Employment Listings shall not be used as a pretext for trafficking, forced labor, sexual exploitation, identity theft, or fraud.

§ 18.05 Misrepresentation.

Users shall not materially misrepresent compensation, work location, employer identity, material job requirements, or the fundamental nature of an opportunity.

ARTICLE XIX

HOUSING; RENTALS; ROOMMATES

§ 19.01 Legitimate Listings.

Housing Listings shall concern housing or property the listing User has lawful authority to advertise or otherwise legitimately facilitate.

§ 19.02 Fraud.

Users shall not publish fake rental Listings or solicit deposits for property the User has no lawful authority to rent.

§ 19.03 Fair Housing.

Users shall comply with applicable fair-housing and anti-discrimination requirements.

§ 19.04 Material Information.

Users shall not knowingly make materially false statements concerning:

(a) property identity;

(b) location;

(c) rent;

(d) mandatory fees;

(e) availability;

(f) material conditions;

(g) authority to rent; or

(h) other material Transaction terms.

§ 19.05 Unlawful Surveillance.

ONE Services shall not be used to facilitate unlawful surveillance of tenants, guests, roommates, applicants, or occupants.

ARTICLE XX

HEALTHCARE AND HEALTH-RELATED SERVICES

§ 20.01 Licensed Activity.

Users shall not falsely represent that they possess a healthcare license, credential, certification, or professional qualification.

§ 20.02 Provider Responsibility.

Healthcare Providers remain responsible for their own professional services and legal obligations.

§ 20.03 Prescription Activity.

Users shall not unlawfully prescribe, distribute, transfer, or sell prescription medication through ONE.

§ 20.04 Medical Fraud.

Users shall not use ONE Services to facilitate fraudulent healthcare claims, fraudulent billing, identity theft, or materially false healthcare credentials.

§ 20.05 Emergency Use.

Users shall not rely upon ON or general ONE communications as a substitute for emergency medical services.

ARTICLE XXI

PROFESSIONAL SERVICES

§ 21.01 Credentials.

Users offering regulated professional Services shall maintain licenses, registrations, permits, insurance, or credentials required by Applicable Law.

§ 21.02 Misrepresentation.

Users shall not falsely claim professional qualifications.

§ 21.03 Unauthorized Practice.

Users shall not use ONE Services to engage in the unauthorized practice of a regulated profession.

§ 21.04 Independent Responsibility.

Professionals remain independently responsible for professional duties applicable to their Services.

ARTICLE XXII

GOVERNMENT AND PUBLIC-SECTOR CONTENT

§ 22.01 Government Accounts.

A User shall not falsely represent that an Account, Listing, bulletin, notice, or communication originates from a governmental entity or public official.

§ 22.02 Official Notices.

Users shall not intentionally represent unofficial Content as an official governmental notice.

§ 22.03 Public Records.

Governmental Users remain responsible for applicable public-records, retention, accessibility, notice, privacy, procurement, and other public-law obligations.

§ 22.04 Statutory Notice.

Publication through ON shall not be represented as satisfying a statutory publication, service, filing, recordation, or notice requirement unless such use is legally authorized.

§ 22.05 Private Status.

Use of ONE Services by a governmental entity does not transform ONE into a governmental entity.

ARTICLE XXIII

SCHOOLS AND EDUCATIONAL ORGANIZATIONS

§ 23.01 Educational Content.

Schools and educational organizations may use permitted functionality for lawful educational, informational, administrative, Event, resource, and community purposes.

§ 23.02 Student Information.

Users shall not unlawfully publish protected student records or confidential student information.

§ 23.03 Minor Safety.

Users shall comply with applicable child-safety and privacy requirements.

§ 23.04 False School Identity.

Users shall not falsely represent affiliation with a school or educational organization.

ARTICLE XXIV

NONPROFIT AND CHARITABLE ORGANIZATIONS

§ 24.01 Accurate Status.

Organizations shall not knowingly misrepresent charitable, nonprofit, tax-exempt, or registration status.

§ 24.02 Solicitations.

Charitable solicitations shall comply with Applicable Law.

§ 24.03 Donation Fraud.

Users shall not:

(a) establish fraudulent fundraising campaigns;

(b) misrepresent beneficiaries;

(c) divert funds through deception;

(d) impersonate charities; or

(e) materially misrepresent the intended use of donations.

§ 24.04 Tax Deductibility.

Users shall not knowingly misrepresent a payment as tax deductible where such representation is materially false.

ARTICLE XXV

RELIGIOUS ORGANIZATIONS

§ 25.01 Lawful Use.

Religious organizations may use permitted ONE functionality for lawful Events, programs, Services, resources, communications, and community activities.

§ 25.02 Misrepresentation.

Users shall not falsely impersonate a religious organization or materially misrepresent authority to act on its behalf.

§ 25.03 Fraud and Exploitation.

Religious characterization shall not be used to conceal fraud, trafficking, exploitation, unlawful discrimination, or other prohibited conduct.

ARTICLE XXVI

BUSINESS USERS AND PROVIDERS

§ 26.01 Accurate Business Information.

Business Users and Providers shall not knowingly provide materially false information concerning:

(a) identity;

(b) ownership;

(c) authorization;

(d) Products;

(e) Services;

(f) pricing;

(g) availability;

(h) qualifications;

(i) licensing;

(j) insurance;

(k) location; or

(l) material Transaction terms.

§ 26.02 Legal Compliance.

Businesses and Providers remain responsible for legal requirements applicable to their own Products, Services, personnel, premises, Transactions, and operations.

§ 26.03 Deceptive Practices.

ONE Services shall not be used to facilitate unlawful deceptive or unfair commercial practices.

ARTICLE XXVII

PRODUCT LISTINGS

§ 27.01 Lawful Products.

Products listed through ONE must be lawful to advertise and transact through the applicable Service.

§ 27.02 Accurate Description.

Users shall not knowingly make materially false statements concerning:

(a) Product identity;

(b) authenticity;

(c) condition;

(d) quantity;

(e) ownership;

(f) material characteristics;

(g) price;

(h) availability; or

(i) authorization to sell.

§ 27.03 Safety.

Users shall not knowingly conceal a material Product safety defect where disclosure is required by Applicable Law.

§ 27.04 Recalls.

ONE may remove or restrict Listings involving recalled, prohibited, or materially unsafe Products.

ARTICLE XXVIII

SERVICE LISTINGS

§ 28.01 Lawful Services.

Users may offer only Services lawful under Applicable Law and permitted by ONE.

§ 28.02 Qualifications.

Where a Service requires a license, permit, registration, certification, or other legal qualification, the Provider shall maintain the legally required qualification.

§ 28.03 Material Misrepresentation.

Providers shall not materially misrepresent the nature, price, scope, availability, or qualifications associated with a Service.

ARTICLE XXIX

REPAIRS; HOME SERVICES; TRADE SERVICES

§ 29.01 Legal Qualifications.

Repair and trade Providers remain responsible for required licenses, permits, insurance, registrations, inspections, and professional qualifications.

§ 29.02 Property Access.

Users shall not use a Booking or Service request as a pretext for theft, trespass, surveillance, assault, fraud, or other unlawful conduct.

§ 29.03 Property.

Providers shall respect lawful property rights while performing Services.

§ 29.04 Safety.

Users shall comply with legally applicable workplace, building, occupational, electrical, plumbing, construction, and other safety requirements.

ARTICLE XXX

EVENTS; VENUES; ACTIVITIES

§ 30.01 Legitimate Events.

Users shall not publish fraudulent Events or falsely claim authority to operate or sell access to an Event.

§ 30.02 Safety.

Event organizers remain responsible for legally required:

(a) permits;

(b) capacity limits;

(c) security;

(d) accessibility;

(e) alcohol licensing;

(f) insurance;

(g) emergency procedures; and

(h) other legal obligations.

§ 30.03 Ticket Fraud.

Users shall not knowingly sell counterfeit or fraudulent tickets.

ARTICLE XXXI

P2P CONNECTIONS AND MEETUPS

§ 31.01 Independent Interactions.

P2P Connections and in-person meetups are interactions between independent Users unless expressly stated otherwise.

§ 31.02 Prohibited Use.

P2P functionality shall not be used to facilitate:

(a) robbery;

(b) theft;

(c) assault;

(d) stalking;

(e) trafficking;

(f) sexual exploitation;

(g) kidnapping;

(h) fraud;

(i) unlawful drug activity; or

(j) other unlawful conduct.

§ 31.03 Identity and Intent.

Users shall not materially misrepresent identity or purpose for the purpose of luring another User into an unlawful or dangerous interaction.

§ 31.04 Safety Controls.

ONE may establish additional safety restrictions concerning P2P functionality.

ARTICLE XXXII

BOOKINGS; APPOINTMENTS; RESERVATIONS

§ 32.01 Legitimate Bookings.

Users shall not knowingly make fraudulent or malicious Bookings.

§ 32.02 False Availability.

Providers shall not intentionally publish materially false availability for deceptive purposes.

§ 32.03 Payment Fraud.

Users shall not use Booking functionality to facilitate payment fraud.

§ 32.04 Cancellations.

Users shall comply with applicable cancellation, rescheduling, refund, and no-show terms.

§ 32.05 Circumvention.

ONE may restrict attempts to circumvent Service rules or fees where prohibited by applicable agreements.

ARTICLE XXXIII

REVIEWS; RATINGS; TESTIMONIALS

§ 33.01 Authentic Reviews.

Users submitting reviews or ratings shall not knowingly misrepresent their material experience with the applicable Product, Service, Provider, business, or other subject.

§ 33.02 Fake Reviews.

Users shall not use ONE Services to create, purchase, sell, procure, or distribute fake or materially false reviews in violation of Applicable Law.

§ 33.03 Review Manipulation.

Users shall not:

(a) create coordinated fake-review campaigns;

(b) use fabricated Accounts to manipulate ratings;

(c) condition compensation upon a required positive or negative sentiment where prohibited by Applicable Law;

(d) materially conceal required connections between a reviewer and business;

(e) use threats or unlawful intimidation to suppress legitimate reviews; or

(f) falsely represent a controlled review property as independent.

§ 33.04 Incentivized Reviews.

Where a review is lawfully incentivized, Users shall comply with applicable disclosure and consumer-protection requirements.

§ 33.05 Insider Reviews.

Employees, officers, managers, agents, contractors, relatives, or other persons possessing a material connection shall make disclosures required by Applicable Law.

§ 33.06 Honest Negative Reviews.

Nothing in this Policy prohibits lawful, truthful, good-faith criticism or negative reviews merely because a business disagrees with them.

§ 33.07 Moderation.

ONE may moderate reviews in accordance with Applicable Law and ONE policies.

ARTICLE XXXIV

REPORTS AND COMPLAINTS

§ 34.01 Good-Faith Reports.

Users may submit good-faith reports concerning suspected misconduct.

§ 34.02 False Reports.

Users shall not knowingly submit materially false reports for purposes of harassment, retaliation, competitive sabotage, extortion, or abuse.

§ 34.03 Supporting Information.

ONE may request information reasonably necessary to investigate a report.

§ 34.04 No Guaranteed Outcome.

Submission of a report does not guarantee a particular enforcement result.

ARTICLE XXXV

POLLING; SURVEYS; VOTING FEATURES

§ 35.01 Platform Polls.

Polls or surveys conducted through ONE are private platform functions unless expressly identified otherwise.

§ 35.02 Government Elections.

Users shall not represent a private ONE poll as an official governmental election result.

§ 35.03 Manipulation.

Users shall not use unauthorized automation, duplicate Accounts, credential fraud, or other deceptive means to materially manipulate poll results.

§ 35.04 Lawful Political Content.

Lawful political discussion, campaign Content, advocacy, criticism, and civic participation may be permitted subject to applicable Service rules and Applicable Law.

ARTICLE XXXVI

INTELLECTUAL PROPERTY

§ 36.01 Third-Party Rights.

Users shall not knowingly use ONE Services to infringe or misappropriate copyrights, trademarks, patents, trade secrets, rights of publicity, or other legally protected intellectual-property rights.

§ 36.02 Counterfeit Branding.

Users shall not knowingly use another person's trademarks to misrepresent counterfeit goods as authentic.

§ 36.03 ONE Intellectual Property.

Users shall not reproduce, counterfeit, misappropriate, or falsely claim ownership of ONE intellectual property in violation of applicable agreements or Applicable Law.

§ 36.04 Notices.

ONE may maintain procedures for legally sufficient intellectual-property complaints.

ARTICLE XXXVII

PRIVACY AND PERSONAL INFORMATION

§ 37.01 Lawful Collection.

Users shall not use ONE Services to unlawfully collect, obtain, disclose, sell, distribute, or exploit another person's Personal Information.

§ 37.02 Sensitive Information.

Users shall not publicly disclose another person's nonpublic:

(a) Social Security number;

(b) financial-account credentials;

(c) passwords;

(d) authentication credentials;

(e) government identification numbers;

(f) medical records;

(g) precise private location;

(h) private communications; or

(i) other Sensitive Personal Information

without lawful authority.

§ 37.03 Identity Theft.

Users shall not use Personal Information obtained through ONE for identity theft or fraud.

§ 37.04 Data Scraping.

Automated collection of Personal Information may be restricted or prohibited as provided by ONE's applicable agreements, technical controls, and Applicable Law.

§ 37.05 Provider Data.

Providers shall use Personal Information received through ONE only for legally permissible purposes.

ARTICLE XXXVIII

COMMUNICATIONS; SPAM; SOLICITATION

§ 38.01 Unlawful Communications.

Users shall not use ONE Services to transmit communications prohibited by Applicable Law.

§ 38.02 Spam.

Users shall not use ONE Services for abusive, deceptive, fraudulent, or unauthorized bulk messaging.

§ 38.03 Phishing.

Phishing and credential-harvesting communications are prohibited.

§ 38.04 Automated Messaging.

Automated communications may be used only where permitted by ONE and Applicable Law.

§ 38.05 Opt-Out Circumvention.

Users shall not intentionally circumvent legally required marketing opt-outs.

ARTICLE XXXIX

MALWARE; CYBERSECURITY; SYSTEM ABUSE

§ 39.01 Malicious Code.

Users shall not upload, transmit, deploy, or distribute:

(a) malware;

(b) ransomware;

(c) spyware;

(d) viruses;

(e) worms;

(f) Trojan horses;

(g) malicious scripts; or

(h) other code designed to unlawfully compromise, damage, surveil, encrypt, disable, or obtain unauthorized access to systems or information.

§ 39.02 Unauthorized Access.

Users shall not attempt unauthorized access to:

(a) ONE systems;

(b) User Accounts;

(c) databases;

(d) networks;

(e) servers;

(f) APIs; or

(g) Third-Party systems.

§ 39.03 Security Circumvention.

Users shall not unlawfully circumvent:

(a) authentication;

(b) rate limits;

(c) security controls;

(d) access restrictions;

(e) fraud controls;

(f) anti-bot controls; or

(g) other technical safeguards.

§ 39.04 Denial of Service.

Users shall not intentionally interfere with Service availability through unlawful denial-of-service attacks or materially abusive automated traffic.

§ 39.05 Security Research.

Security testing shall be conducted only with authorization where authorization is legally required.

ARTICLE XL

AUTOMATION; BOTS; SCRAPING

§ 40.01 Unauthorized Automation.

Users shall not deploy automated systems in violation of ONE's applicable technical rules or agreements.

§ 40.02 Scraping.

Users shall not scrape, crawl, harvest, index, copy, or extract ONE Content or User information through automated means where prohibited by Applicable Law, applicable agreements, access controls, or express technical restrictions.

§ 40.03 Search Engines.

Nothing herein prohibits ordinary search-engine indexing expressly permitted by ONE's technical configuration.

§ 40.04 Rate Limits.

Users shall comply with applicable rate limits and API restrictions.

ARTICLE XLI

ARTIFICIAL INTELLIGENCE AND SYNTHETIC CONTENT

§ 41.01 AI Use.

Users may use artificial intelligence in connection with ONE only as permitted by Applicable Law and applicable ONE rules.

§ 41.02 Fraudulent AI Content.

Users shall not use AI to facilitate:

(a) fraud;

(b) impersonation;

(c) identity theft;

(d) fabricated credentials;

(e) fake evidence;

(f) unlawful deepfakes;

(g) fake reviews prohibited by law;

(h) sexual exploitation;

(i) child exploitation; or

(j) other prohibited conduct.

§ 41.03 Synthetic Identity.

Users shall not create synthetic identities for purposes of deception, fraud, Account manipulation, review manipulation, or circumvention.

§ 41.04 Material Misrepresentation.

AI-generated Content shall not be used to knowingly make material factual misrepresentations in contexts where such misrepresentation is prohibited by Applicable Law.

ARTICLE XLII

CONTENT STANDARDS

§ 42.01 User Content.

User Content shall comply with this Policy and Applicable Law.

§ 42.02 Prohibited Content.

ONE may restrict Content that:

(a) is unlawful;

(b) facilitates prohibited Transactions;

(c) materially infringes rights;

(d) constitutes fraud;

(e) contains unlawful exploitation;

(f) contains malicious code;

(g) violates child-safety requirements;

(h) materially compromises platform security; or

(i) otherwise violates applicable ONE rules.

§ 42.03 Context.

ONE may consider context, purpose, severity, likelihood of harm, applicable legal requirements, and available evidence when evaluating Content.

§ 42.04 Lawful Expression.

Nothing in this Policy is intended to prohibit lawful expression merely because it is unpopular, critical, controversial, or offensive, except where ONE has lawfully established additional content restrictions for the applicable Service.

ARTICLE XLIII

MISUSE OF ONE RECOGNITION; ONE STANDARD; ONE AWARDS

§ 43.01 Recognition Integrity.

Users shall not falsely claim to have received ONE Recognition or a ONE Award.

§ 43.02 Alteration.

Users shall not materially alter a ONE Recognition credential for purposes of falsely representing:

(a) recipient identity;

(b) recognition category;

(c) recognition level;

(d) recognition date;

(e) status; or

(f) scope.

§ 43.03 Governmental Misrepresentation.

Users shall not represent ONE Recognition, ONE Standard, or ONE Awards as governmental certification, governmental accreditation, governmental licensing, governmental inspection, regulatory approval, or governmental endorsement.

§ 43.04 Expired or Revoked Recognition.

A User shall not knowingly represent expired, suspended, or revoked recognition as currently valid where ONE has clearly communicated such status.

ARTICLE XLIV

VIRTUAL BRANDS AND COMMERCIAL CONCEPTS

§ 44.01 Authorized Use.

Virtual Brands, brand concepts, intellectual property, menus, Products, operating systems, and related assets shall be used only as authorized by applicable agreements.

§ 44.02 Misrepresentation.

Users shall not falsely represent ownership, authorization, exclusivity, territorial rights, or licensing rights concerning a Virtual Brand.

§ 44.03 Legal Compliance.

Operators remain responsible for laws applicable to their own operations, Products, facilities, employees, labeling, food safety, consumer disclosures, and Transactions.

ARTICLE XLV

PAYMENTS; REFUNDS; CHARGEBACKS

§ 45.01 Payment Integrity.

Users shall not use stolen, unauthorized, fraudulent, or unlawfully obtained payment credentials.

§ 45.02 Chargebacks.

Users shall not knowingly initiate fraudulent chargebacks.

§ 45.03 Refund Fraud.

Users shall not intentionally obtain duplicate refunds or misrepresent material facts to obtain a refund to which they are not entitled.

§ 45.04 Provider Conduct.

Providers shall not knowingly charge unauthorized amounts.

§ 45.05 Taxes.

Users remain responsible for tax obligations assigned to them by Applicable Law and applicable ONE agreements.

ARTICLE XLVI

ACCESSIBILITY AND INTERFERENCE WITH ACCESS

§ 46.01 Accessibility.

Users shall not intentionally interfere with accessibility functionality provided through ONE Services.

§ 46.02 Assistive Technology.

Users shall not intentionally block, corrupt, or disable lawful use of assistive technologies through User Content or malicious code.

§ 46.03 Applicable Obligations.

Organizations using ONE remain independently responsible for accessibility obligations imposed directly upon them by Applicable Law.

ARTICLE XLVII

NO UNAUTHORIZED GOVERNMENTAL REPRESENTATION

§ 47.01 Private Entity.

Office of National Excellence, LLC is a private Michigan limited liability company.

§ 47.02 Prohibited Representation.

Users shall not falsely represent:

(a) ONE as a governmental agency;

(b) ON as a governmental network;

(c) ONE ID as governmental identification;

(d) ONE Card as governmental identification;

(e) ONE Standard as governmental regulation;

(f) ONE Recognition as governmental certification;

(g) ONE Awards as governmental awards; or

(h) the Excellence Identity Registry as a governmental registry.

§ 47.03 Government Participation.

Participation by governmental organizations does not independently establish governmental ownership, sponsorship, endorsement, authorization, or control of ONE.

ARTICLE XLVIII

CIRCUMVENTION OF ENFORCEMENT

§ 48.01 Circumvention Prohibited.

Users shall not intentionally circumvent a suspension, restriction, ban, Account limitation, Content restriction, fraud control, safety control, or other lawful enforcement measure.

§ 48.02 Replacement Accounts.

Creating or using another Account to evade an applicable suspension or termination may constitute a separate violation.

§ 48.03 Third-Party Assistance.

Users shall not knowingly permit another person to use their Account to circumvent enforcement imposed upon that person.

ARTICLE XLIX

REPORTING VIOLATIONS

§ 49.01 Reports.

Suspected violations may be reported through:

Safety and Abuse:

[SAFETY REPORT URL]

General Reports:

[REPORT URL]

Email:

[ABUSE EMAIL]

Emergency or Legal Requests:

[LEGAL REQUEST CHANNEL]

§ 49.02 Emergency Situations.

ONE and ON are not emergency-response services.

Persons facing an immediate threat to life or physical safety should contact the appropriate emergency service.

§ 49.03 Good-Faith Reports.

Users shall not be penalized merely for submitting a good-faith report, subject to Applicable Law and ONE policies.

§ 49.04 Abuse of Reporting.

Knowingly false or abusive reports may themselves violate this Policy.

ARTICLE L

INVESTIGATION

§ 50.01 Investigation Authority.

ONE may investigate suspected violations of this Policy.

§ 50.02 Information.

Subject to Applicable Law, ONE may consider:

(a) User Content;

(b) Account records;

(c) Transaction records;

(d) security logs;

(e) reports;

(f) communications available to ONE;

(g) Provider information;

(h) technical information;

(i) publicly available information;

(j) legally obtained Third-Party information; and

(k) other relevant evidence.

§ 50.03 Cooperation.

Users may be required to provide information reasonably necessary to investigate a suspected violation where permitted by Applicable Law and applicable agreements.

§ 50.04 No Guaranteed Investigation.

ONE does not undertake a contractual obligation to investigate every report unless Applicable Law expressly requires such investigation.

ARTICLE LI

ENFORCEMENT

§ 51.01 Enforcement Measures.

Subject to Applicable Law and applicable agreements, ONE may take measures including:

(a) issuing warnings;

(b) requesting corrective action;

(c) restricting Content;

(d) removing Content;

(e) reducing functionality;

(f) restricting messaging;

(g) restricting Listings;

(h) restricting Transactions;

(i) restricting Bookings;

(j) restricting P2P functionality;

(k) suspending Listings;

(l) suspending Accounts;

(m) terminating Accounts;

(n) suspending Membership;

(o) terminating Membership;

(p) suspending or revoking ONE ID;

(q) suspending or revoking ONE Recognition;

(r) restricting Providers;

(s) withholding or delaying actions where legally permissible and reasonably necessary for investigation;

(t) preserving information;

(u) reporting conduct where required or permitted by Applicable Law; and

(v) pursuing contractual or legal remedies.

§ 51.02 Proportionality.

ONE may consider:

(a) severity;

(b) frequency;

(c) intent;

(d) actual or potential harm;

(e) prior violations;

(f) fraud indicators;

(g) child-safety concerns;

(h) legal obligations;

(i) security risk;

(j) cooperation; and

(k) other relevant circumstances.

§ 51.03 Immediate Action.

ONE may take immediate action where reasonably necessary to address:

(a) imminent safety threats;

(b) child exploitation;

(c) human trafficking;

(d) fraud;

(e) security compromise;

(f) unlawful activity;

(g) material platform abuse; or

(h) legal requirements.

§ 51.04 No Waiver.

Failure to enforce a provision in one circumstance does not constitute a waiver of ONE's right to enforce that provision in another circumstance.

ARTICLE LII

PRESERVATION AND DISCLOSURE

§ 52.01 Preservation.

ONE may preserve information where reasonably necessary for:

(a) security;

(b) fraud prevention;

(c) investigations;

(d) disputes;

(e) litigation;

(f) legal holds;

(g) regulatory compliance;

(h) child-safety matters;

(i) law-enforcement requests; or

(j) other lawful purposes.

§ 52.02 Governmental Requests.

ONE may disclose information pursuant to legally sufficient governmental process or where otherwise required or permitted by Applicable Law.

§ 52.03 Emergency Disclosures.

Where permitted by Applicable Law, ONE may disclose information where ONE reasonably and in good faith determines disclosure is necessary concerning an imminent risk of death or serious physical injury.

ARTICLE LIII

THIRD-PARTY CONDUCT

§ 53.01 Independent Third Parties.

Providers, businesses, employers, landlords, professionals, governmental organizations, nonprofits, schools, religious organizations, Event organizers, sellers, buyers, and other Third Parties remain independently responsible for their conduct.

§ 53.02 ONE Rules.

Access to ONE does not authorize a Third Party to violate Applicable Law or this Policy.

§ 53.03 Independent Agreements.

Users remain responsible for evaluating independent Third-Party Transactions and agreements.

ARTICLE LIV

NO GENERAL MONITORING OBLIGATION

§ 54.01 Platform Moderation.

ONE may use human review, automated systems, reports, technical controls, or other lawful mechanisms to enforce this Policy.

§ 54.02 No Representation of Universal Monitoring.

ONE does not represent that it reviews, monitors, verifies, or approves every User, Listing, communication, Product, Service, Provider, Transaction, Booking, Appointment, Event, opportunity, review, or item of User Content before publication or interaction.

§ 54.03 Applicable Duties Preserved.

Nothing in this Article disclaims a monitoring, reporting, preservation, removal, safety, or other obligation that Applicable Law directly imposes upon ONE.

ARTICLE LV

NO GUARANTEE OF USER CONDUCT

§ 55.01 Independent Conduct.

ONE does not guarantee that every User will comply with this Policy.

§ 55.02 Enforcement Systems.

The existence of this Policy, moderation systems, identity systems, safety features, reporting mechanisms, or enforcement processes does not constitute a guarantee that prohibited conduct will never occur.

§ 55.03 Mandatory Duties.

Nothing herein limits duties imposed directly upon ONE by Applicable Law.

ARTICLE LVI

CHANGES TO THIS POLICY

§ 56.01 Amendments.

ONE may amend this Policy prospectively to address:

(a) new Services;

(b) new functionality;

(c) new risks;

(d) new forms of abuse;

(e) changes in technology;

(f) changes in Applicable Law;

(g) changes in enforcement practices; or

(h) other lawful operational requirements.

§ 56.02 Notice.

Where Applicable Law or applicable agreement requires notice of a material amendment, ONE shall provide legally sufficient notice.

§ 56.03 Last Revised Date.

The current version shall display the applicable Last Revised date.

ARTICLE LVII

MANDATORY-LAW SAVINGS CLAUSE

§ 57.01 Non-Waivable Rights.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS POLICY, NO PROVISION SHALL BE CONSTRUED TO DISCLAIM, WAIVE, RELEASE, RESTRICT, TRANSFER, ELIMINATE, OR LIMIT ANY RIGHT, DUTY, REMEDY, PROTECTION, LIABILITY, OR LEGAL REQUIREMENT TO THE EXTENT SUCH TREATMENT IS PROHIBITED BY APPLICABLE LAW.

§ 57.02 Controlling Law.

Where Applicable Law provides a mandatory requirement inconsistent with this Policy, the mandatory legal requirement shall control to the extent applicable.

§ 57.03 Remaining Provisions.

All unaffected provisions shall remain effective to the maximum extent permitted by Applicable Law.

ARTICLE LVIII

SEVERABILITY

§ 58.01 Severability.

If a provision of this Policy is determined to be invalid, unlawful, or unenforceable, such provision shall, where legally permissible, be construed, modified, limited, or severed to the minimum extent necessary.

§ 58.02 Remaining Provisions.

The remaining provisions shall continue in effect except where Applicable Law requires otherwise.

ARTICLE LIX

RELATIONSHIP TO OTHER ONE AGREEMENTS AND POLICIES

§ 59.01 Incorporated Framework.

This Acceptable Use Policy shall be construed together with, as applicable:

(a) ONE Master Terms of Use and Services Agreement;

(b) ONE Master Privacy Policy;

(c) ONE Cookie and Tracking Technologies Policy;

(d) ONE Membership Agreement;

(e) ONE ID Terms;

(f) ONE Card Terms;

(g) ON Network Rules;

(h) Provider Agreement;

(i) Marketplace and Transaction Terms;

(j) Booking and Appointment Terms;

(k) Child and Family Privacy Notice;

(l) Healthcare Privacy Notice;

(m) Employment and Opportunity Listing Rules;

(n) Housing Listing Rules;

(o) Government Bulletin Terms;

(p) Educational Bulletin Terms;

(q) Business Bulletin Terms;

(r) Community and Review Policy;

(s) Tax Liability, Reporting, and Withholding Disclaimer;

(t) Refund and Cancellation Policy;

(u) Electronic Communications Consent;

(v) Intellectual Property and Copyright Policy;

(w) Virtual Brand Licensing Agreement; and

(x) other applicable ONE agreements, policies, disclosures, and transaction-specific terms.

§ 59.02 Master Terms.

The ONE Master Terms of Use and Services Agreement governs the contractual relationship between ONE and applicable Users.

§ 59.03 Privacy.

The ONE Master Privacy Policy governs applicable privacy practices.

§ 59.04 Conflict.

Conflicts among applicable ONE agreements shall be resolved according to the order-of-precedence provisions contained in the ONE Master Terms of Use and Services Agreement, subject to Applicable Law.

ARTICLE LX

CONTACT INFORMATION

§ 60.01 Acceptable Use and Abuse Reports.

Questions or reports concerning this Policy may be directed to:

OFFICE OF NATIONAL EXCELLENCE, LLC

ATTN: TRUST, SAFETY, AND COMPLIANCE

Abuse Reports:

[ABUSE EMAIL]

Safety Reports:

[SAFETY REPORT URL]

General Reporting:

[REPORT URL]

Legal Notices:

[LEGAL EMAIL]

Mailing Address:

[LEGAL MAILING ADDRESS]

Official Domain:

ONEUSA.us

ARTICLE LXI

FINAL ACKNOWLEDGMENT

§ 61.01 Compliance.

BY LEGALLY SUFFICIENT ASSENT, THE USER AGREES TO USE ONE SERVICES IN ACCORDANCE WITH THIS ACCEPTABLE USE POLICY, THE ONE MASTER TERMS OF USE AND SERVICES AGREEMENT, APPLICABLE SUPPLEMENTAL AGREEMENTS, AND APPLICABLE LAW.

§ 61.02 No Authorization of Unlawful Conduct.

NO ACCOUNT, MEMBERSHIP, ONE ID, ONE CARD, LISTING, PROVIDER STATUS, RECOGNITION, BOOKING, APPOINTMENT, TRANSACTION, CONNECTION, OR ACCESS TO ONE SERVICES AUTHORIZES CONDUCT PROHIBITED BY APPLICABLE LAW.

§ 61.03 Non-Waivable Rights.

NOTHING IN THIS POLICY SHALL BE INTERPRETED TO WAIVE, DISCLAIM, OR LIMIT ANY RIGHT, DUTY, REMEDY, OR PROTECTION THAT APPLICABLE LAW DOES NOT PERMIT TO BE WAIVED, DISCLAIMED, OR LIMITED.

OFFICE OF NATIONAL EXCELLENCE, LLC

ONE

ON | ONE NETWORK

Official Domain: ONEUSA.us

ACCEPTABLE USE POLICY

Effective Date: September 16, 2026

Last Revised: September 16, 2026