Terms of Service

OFFICE OF NATIONAL EXCELLENCE, LLC

TERMS OF USE AND SERVICES AGREEMENT

GOVERNING OFFICE OF NATIONAL EXCELLENCE, LLC; ONE; ON; THE ONE NETWORK; ONE ID; ONE CARD; ONE MEMBERSHIP; THE ONE STANDARD; ONE RECOGNITION; ONE AWARDS; THE EXCELLENCE IDENTITY REGISTRY; ONEUSA.US; AND ALL ASSOCIATED WEBSITES, APPLICATIONS, SOFTWARE, NETWORKS, REGISTRIES, DIRECTORIES, BULLETIN BOARDS, LISTINGS, COMMUNICATIONS, BOOKINGS, APPOINTMENTS, TRANSACTIONS, CONSULTING SERVICES, TECHNOLOGY SERVICES, VIRTUAL BRANDS, PRODUCTS, SERVICES, AND RELATED OPERATIONS

Effective Date: September 15, 2026

Last Revised: September 14, 2026

Contracting Entity: Office of National Excellence, LLC

Jurisdiction of Organization: State of Michigan

Official Domain: ONEUSA.us

NOTICE OF CONTRACTUAL TERMS

THESE MASTER TERMS OF USE AND SERVICES AGREEMENT CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN OFFICE OF NATIONAL EXCELLENCE, LLC AND EACH PERSON OR ENTITY ACCEPTING, ACCESSING, PURCHASING, SUBSCRIBING TO, PARTICIPATING IN, OR OTHERWISE USING ANY SERVICE MADE SUBJECT TO THIS AGREEMENT THROUGH A LEGALLY SUFFICIENT METHOD OF ASSENT.

THIS AGREEMENT CONTAINS MATERIAL PROVISIONS CONCERNING CONTRACTUAL RIGHTS AND OBLIGATIONS; ELIGIBILITY; PRIVATE MEMBERSHIP; PRIVATE CREDENTIALS; THIRD-PARTY SERVICES; THIRD-PARTY CONTENT; MINORS; EMPLOYMENT; INDEPENDENT-CONTRACTOR AND GIG OPPORTUNITIES; HOUSING; HEALTHCARE APPOINTMENTS; GOVERNMENTAL BULLETINS; EDUCATIONAL BULLETINS; BUSINESS BULLETINS; NONPROFIT ORGANIZATIONS; RELIGIOUS ORGANIZATIONS; PROFESSIONAL SERVICES; PRODUCTS; SERVICES; REPAIRS; BOOKINGS; EVENTS; P2P INTERACTIONS; EMERGENCIES; USER CONTENT; ASSUMPTION OF RISK; WARRANTY DISCLAIMERS; RELEASES; INDEMNIFICATION; LIMITATIONS OF LIABILITY; SUSPENSION; TERMINATION; GOVERNING LAW; AND DISPUTE RESOLUTION.

NO PROVISION OF THIS AGREEMENT SHALL BE CONSTRUED TO WAIVE, DISCLAIM, RELEASE, EXCLUDE, RESTRICT, TRANSFER, OR LIMIT ANY RIGHT, REMEDY, DUTY, WARRANTY, OBLIGATION, OR LIABILITY TO THE EXTENT SUCH WAIVER, DISCLAIMER, RELEASE, EXCLUSION, RESTRICTION, TRANSFER, OR LIMITATION IS PROHIBITED BY APPLICABLE LAW.

ARTICLE I

PARTIES; FORMATION; ACCEPTANCE; SCOPE

§ 1.01 Contracting Entity.

These Master Terms of Use and Services Agreement ("Agreement," "Master Terms," or "Terms") constitute an agreement between Office of National Excellence, LLC, a Michigan limited liability company ("ONE," "Company," "we," "us," or "our"), and each natural person, juridical person, business entity, nonprofit entity, governmental entity, educational entity, religious organization, professional organization, Provider, Member, Account Holder, visitor, or other person legally accepting or using the Services ("User," "you," or "your").

§ 1.02 Legally Sufficient Assent.

This Agreement shall become binding only through a legally sufficient manifestation of assent.

ONE may require affirmative electronic acceptance before Account creation, ONE Membership activation, ONE ID issuance, ONE Card issuance, Provider enrollment, publication of Listings, purchases, Bookings, Appointments, Transactions, or access to designated Services.

§ 1.03 Scope.

This Agreement governs all Services expressly made subject to it, including Services furnished through:

(a) ONEUSA.us;

(b) authorized ONE domains and subdomains;

(d) ON;

(e) the ONE Network;

(f) ONE Accounts;

(g) ONE Membership;

(h) ONE ID;

(i) ONE Card;

(j) the Excellence Identity Registry;

(k) the ONE Standard;

(l) ONE Recognition;

(m) ONE Awards;

(n) ONE applications;

(o) ONE software;

(p) ONE application programming interfaces;

(q) ONE communications;

(r) ONE booking systems;

(s) ONE directories;

(t) ONE bulletin boards;

(u) ONE aggregation systems;

(v) ONE consulting services;

(w) ONE virtual-brand services;

(x) ONE technology services; and

(y) any successor, supplemental, or additional Service expressly made subject to this Agreement.

§ 1.04 Supplemental Agreements.

ONE may establish supplemental agreements, policies, schedules, disclosures, and terms, including:

(a) ONE Membership Agreement;

(b) ONE ID Terms;

(d) Excellence Identity Registry Terms;

(e) ON Network Rules;

(f) Provider Agreement;

(g) Marketplace and Transaction Terms;

(h) Booking and Appointment Terms;

(i) Employment and Opportunity Listing Rules;

(j) Housing Listing Rules;

(k) Healthcare Scheduling Terms;

(l) Government Bulletin Terms;

(m) Educational Bulletin Terms;

(n) Business Bulletin Terms;

(o) Nonprofit Organization Terms;

(p) Religious Organization Terms;

(q) Virtual Brand Licensing Agreement;

(r) Consulting Services Agreement;

(s) ONE Standard Rules;

(t) ONE Recognition Rules;

(u) ONE Awards Rules;

(v) Privacy Policy;

(w) Child and Family Privacy Policy;

(x) Cookie Policy;

(y) Acceptable Use Policy;

(z) Community Standards;

(aa) Content and Review Policy;

(bb) Refund and Cancellation Policy;

(cc) Electronic Communications Consent;

(dd) Copyright Policy;

(ee) state-specific addenda; and

(ff) transaction-specific terms.

§ 1.05 Incorporation.

Applicable supplemental agreements, policies, schedules, disclosures, and terms are incorporated into this Agreement to the extent expressly provided and legally permissible.

§ 1.06 Order of Precedence.

Unless expressly provided otherwise, an irreconcilable contractual conflict shall be resolved according to the following order:

(a) individually executed written agreement;

(b) transaction-specific agreement;

(d) ONE Membership Agreement;

(e) ONE ID or ONE Card Terms;

(f) product-specific or Service-specific terms;

(g) Booking or Appointment Terms;

(h) checkout or order terms;

(i) these Master Terms; and

(j) incorporated operational policies.

ARTICLE II

LEGAL IDENTITY AND CHARACTER OF ONE

§ 2.01 Legal Entity.

Office of National Excellence, LLC is a privately organized Michigan limited liability company.

§ 2.02 ONE.

"ONE" means Office of National Excellence, LLC and, where the context requires, the proprietary business identity under which designated Services are operated.

§ 2.03 Private Commercial Enterprise.

ONE constitutes a private commercial enterprise.

§ 2.04 Business Functions.

Subject to Applicable Law, ONE may conduct lawful operations as a:

(a) technology company;

(b) excellence consulting enterprise;

(d) private network operator;

(e) electronic bulletin-board operator;

(f) P2P platform;

(g) B2C platform;

(h) B2B platform;

(i) B2G platform;

(j) information aggregator;

(k) service aggregator;

(l) directory operator;

(m) private identity-registry operator;

(n) discovery and matching platform;

(o) communications platform;

(p) appointment and Booking facilitator;

(q) marketplace facilitator where applicable;

(r) private standards organization;

(s) private recognition organization;

(t) virtual-brand developer or licensor; and

(u) other lawful commercial enterprise.

§ 2.05 No Legal Classification by Description.

No descriptive term contained in this Agreement shall override a legal classification independently imposed according to the actual facts and Applicable Law.

ARTICLE III

EXPRESS NON-GOVERNMENTAL STATUS

§ 3.01 Private Entity.

OFFICE OF NATIONAL EXCELLENCE, LLC IS A PRIVATE ENTITY.

§ 3.02 No Governmental Status.

ONE is not, merely by reason of its name, branding, terminology, visual identity, Services, Membership, Network, customers, governmental participants, governmental customers, geographic scope, or operations:

(a) the United States Government;

(b) a federal agency;

(d) a federal bureau;

(e) a federal commission;

(f) a federal authority;

(g) a state government;

(h) a state agency;

(i) a state department;

(j) a county;

(k) a municipality;

(l) a political subdivision;

(m) a governmental instrumentality;

(n) a public authority;

(o) a public corporation;

(p) a public body;

(q) a governmental commission;

(r) a regulatory authority;

(s) a licensing authority;

(t) a law-enforcement agency;

(u) a governmental identification authority;

(v) a governmental accreditation authority;

(w) a governmental certification authority; or

(x) a governmental contractor.

§ 3.03 Meaning of "Office."

Within the name "Office of National Excellence," "Office" denotes ONE's private organizational place, institution, administrative structure, business organization, platform, and operation through which its lawful activities are conducted.

"Office" does not denote a governmental office or public office.

§ 3.04 Meaning of "National."

"National" denotes ONE's nationwide geographic scope or intended nationwide scope, including the geographic scope of its private platform, Network, Membership, Services, audience, market, and operations.

"National" does not confer federal status, federal jurisdiction, sovereign authority, congressional charter, governmental delegation, governmental sponsorship, or governmental authorization.

§ 3.05 Meaning of "Excellence."

"Excellence" denotes ONE's proprietary private measurements, standards, criteria, methodologies, classifications, assessments, evaluations, consulting principles, and recognition systems.

"Excellence" does not independently constitute governmental certification, governmental accreditation, professional licensure, governmental inspection, regulatory approval, governmental authorization, legal-compliance certification, warranty, guaranty, or governmental endorsement.

§ 3.06 No Governmental Authority.

ONE possesses no governmental taxing authority, police power, legislative authority, judicial authority, prosecutorial authority, licensing jurisdiction, regulatory jurisdiction, eminent-domain authority, immigration authority, law-enforcement authority, or sovereign authority merely by reason of ONE's Services.

§ 3.07 Governmental Customers.

A governmental entity's access to, purchase of, participation in, publication upon, or use of ONE Services does not convert ONE into a governmental entity.

§ 3.08 Government Contracts.

Where ONE separately enters into a governmental contract, such contract establishes only the relationship expressly established therein and under Applicable Law.

Such relationship shall not independently transform ONE generally into a governmental agency, department, authority, instrumentality, or public body.

ARTICLE IV

DEFINITIONS

§ 4.01 "Account."

"Account" means a private electronic account established for authorized access to designated ONE Services.

§ 4.02 "Affiliate."

"Affiliate" means any entity directly or indirectly controlling, controlled by, or under common control with ONE.

§ 4.03 "Applicable Law."

"Applicable Law" means any applicable federal, state, territorial, tribal, county, municipal, local, or other legally enforceable constitution, statute, regulation, ordinance, rule, order, judgment, decree, or legal requirement.

§ 4.04 "Appointment."

"Appointment" means a scheduled interaction between Users or between a User and Provider.

§ 4.05 "Booking."

"Booking" means any request, reservation, scheduling transaction, confirmation, or arrangement concerning an Appointment, Service, Product, Event, Place, Provider, opportunity, or other offering.

§ 4.06 "Bulletin."

"Bulletin" means any announcement, notice, Listing, communication, update, public information, Event notice, opportunity, resource, program, service notice, or other Content distributed through ON.

§ 4.07 "Business User."

"Business User" means a User acting principally for commercial, professional, organizational, governmental, nonprofit, institutional, or trade purposes.

§ 4.08 "Child."

"Child" means, for purposes of child-privacy provisions, a natural person falling within the applicable statutory definition governing the relevant Service or data-processing activity.

§ 4.09 "Connection."

"Connection" means any introduction, referral, match, communication, contact, discovery, relationship, or interaction occurring through or following use of ONE Services.

§ 4.10 "Consumer."

"Consumer" means a natural person acting principally for personal, family, or household purposes where such status is recognized by Applicable Law.

§ 4.11 "Content."

"Content" means all information, data, text, photographs, video, audio, documents, Listings, advertisements, ratings, reviews, reports, polls, messages, files, software, graphics, metadata, and other material.

§ 4.12 "Emergency."

"Emergency" means any actual, suspected, imminent, developing, perceived, or potential circumstance involving death, bodily injury, illness, crime, violence, fire, abuse, exploitation, missing persons, property damage, environmental danger, natural disaster, or other circumstance for which emergency assistance may be appropriate.

§ 4.13 "Event."

"Event" means any gathering, meeting, performance, activity, program, entertainment, conference, celebration, meetup, or other occurrence.

§ 4.14 "Excellence Identity Registry."

"Excellence Identity Registry" means ONE's proprietary private registry through which ONE may maintain permitted records concerning Members, Accounts, profiles, ONE IDs, classifications, Recognition, credentials, or other permitted ONE-related information.

§ 4.15 "Listing."

"Listing" means Content submitted, published, displayed, indexed, aggregated, transmitted, or otherwise made discoverable through ONE Services.

§ 4.16 "Member."

"Member" means a person or entity maintaining an active ONE Membership.

§ 4.17 "Minor."

"Minor" means a natural person lacking legal majority or legal contractual capacity for the applicable activity under Applicable Law.

§ 4.18 "ONE Card."

"ONE Card" means a private physical or digital credential associated with ONE.

§ 4.19 "ONE ID."

"ONE ID" means a private membership identification credential issued, administered, or recognized by ONE.

§ 4.20 "ONE Membership."

"ONE Membership" means a private contractual membership relationship between ONE and an eligible Member.

§ 4.21 "ON."

"ON" means the ONE Network.

§ 4.22 "ONE Network."

"ONE Network" means ONE's proprietary private membership network, bulletin-board system, discovery environment, directory, aggregation infrastructure, communications infrastructure, technology environment, and associated functionality.

§ 4.23 "ONE Recognition."

"ONE Recognition" means a proprietary private recognition, designation, classification, acknowledgment, distinction, or status administered by ONE.

§ 4.24 "ONE Standard."

"ONE Standard" means ONE's proprietary private standards, measurements, criteria, methodology, classifications, and assessment framework.

§ 4.25 "Opportunity."

"Opportunity" means any potential employment, commercial, professional, housing, community, governmental, nonprofit, volunteer, social, service, Event, resource, Connection, or other possibility.

§ 4.26 "Place."

"Place" means any residence, premises, property, business, venue, governmental facility, public location, private location, or other physical destination.

§ 4.27 "Product."

"Product" means any tangible or intangible item offered, sold, rented, licensed, supplied, advertised, or otherwise made available.

§ 4.28 "Provider."

"Provider" means any independent person or entity offering, advertising, listing, supplying, facilitating, or proposing a Product, Service, Place, Appointment, Event, opportunity, repair, transportation service, accommodation, or other offering.

§ 4.29 "Service."

"Service" means any activity, labor, assistance, professional service, nonprofessional service, repair, Appointment, transportation, accommodation, entertainment, experience, technology service, consulting service, or other undertaking.

§ 4.30 "Third Party."

"Third Party" means any person or entity other than ONE.

§ 4.31 "Transaction."

"Transaction" means any purchase, sale, Booking, reservation, exchange, rental, engagement, payment, delivery, contract, communication, referral, introduction, or other dealing.

§ 4.32 "User Content."

"User Content" means Content furnished by or on behalf of a User.

§ 4.33 "Virtual Brand."

"Virtual Brand" means any brand, trade identity, business concept, operational concept, digital concept, service concept, restaurant concept, retail concept, intellectual-property concept, or other commercial concept developed, licensed, aggregated, introduced, facilitated, or otherwise made available through ONE.

§ 4.34 "ONE Parties."

"ONE Parties" means, collectively and as applicable:

(a) Office of National Excellence, LLC;

(b) ONE;

(d) members of the limited liability company;

(e) managers;

(f) officers;

(g) employees;

(h) representatives;

(i) agents;

(j) consultants;

(k) independent contractors;

(l) licensors;

(m) vendors;

(n) technology providers;

(o) service providers;

(p) commercial partners;

(q) successors; and

(r) permitted assigns.

ARTICLE V

OFFICIAL DOMAIN; WEBSITE; DIGITAL PROPERTY

§ 5.01 Official Domain.

The principal Official Domain of ONE is:

ONEUSA.us

§ 5.02 Website.

"Website" means ONE's digital properties operated through ONEUSA.us and authorized associated domains or subdomains.

§ 5.03 Private Character.

ONEUSA.us constitutes private commercial digital property.

Neither the term "National" nor use of a ".us" domain establishes governmental status, affiliation, authorization, endorsement, or sponsorship.

§ 5.04 Unauthorized Domains and Impersonation.

ONE assumes no contractual responsibility for unauthorized websites, domains, applications, profiles, accounts, communications, or persons impersonating ONE, subject to any duty imposed by Applicable Law.

ARTICLE VI

ONE MEMBERSHIP

§ 6.01 Private Contractual Membership.

ONE Membership constitutes a private contractual relationship.

§ 6.02 No Ownership Interest.

ONE Membership does not constitute membership in Office of National Excellence, LLC for purposes of Michigan entity law and does not confer:

(a) equity;

(b) ownership;

(d) profit distributions;

(e) management rights;

(f) governance authority; or

(g) fiduciary rights,

unless expressly established by a separate legally effective written instrument.

§ 6.03 Membership Classifications.

ONE may establish membership classifications, eligibility requirements, durations, fees, privileges, access rights, limitations, and benefits.

§ 6.04 Membership Benefits.

Membership benefits shall be limited to benefits expressly provided for the applicable membership classification.

§ 6.05 No Guaranteed Benefit.

Membership does not guarantee any particular financial, commercial, professional, employment, housing, governmental, social, personal, networking, Recognition, or other result.

ARTICLE VII

ONE ID AND ONE CARD

§ 7.01 Private Credential.

ONE ID constitutes a private membership identification credential.

§ 7.02 Excluded Legal Character.

ONE ID is not:

(a) governmental identification;

(b) state identification;

(d) passport;

(e) Social Security credential;

(f) immigration document;

(g) citizenship document;

(h) birth certificate;

(i) voter identification;

(j) governmental employee identification;

(k) law-enforcement credential;

(l) security clearance;

(m) professional license;

(n) governmental permit;

(o) banking credential;

(p) credit instrument;

(q) payment card;

(r) insurance credential; or

(s) governmental authorization.

§ 7.03 Verification Limitations.

Unless expressly stated concerning a designated verified attribute, ONE ID does not independently certify identity, age, residence, citizenship, immigration status, employment, education, licensure, professional competence, criminal history, financial condition, creditworthiness, legal capacity, custody, guardianship, or other legal status.

§ 7.04 Attribute-Specific Verification.

Verification of one attribute does not constitute verification of every other attribute.

§ 7.05 ONE Card.

ONE Card constitutes a private physical or digital credential and possesses no governmental authority.

§ 7.06 Suspension; Restriction; Revocation.

Subject to Applicable Law and applicable contractual provisions, ONE may suspend, restrict, revoke, expire, replace, or reissue ONE ID or ONE Card for fraud, material misrepresentation, security concerns, nonpayment, material breach, credential misuse, eligibility changes, legal process, or other contractually authorized grounds.

ARTICLE VIII

EXCELLENCE IDENTITY REGISTRY

§ 8.01 Private Registry.

The Excellence Identity Registry constitutes a proprietary private registry.

§ 8.02 No Governmental Registration.

Registry inclusion does not constitute governmental registration, governmental identification, professional licensing, accreditation, certification, citizenship, incorporation, regulatory approval, governmental authorization, or legal-status determination.

§ 8.03 Sources of Registry Information.

Registry information may consist of:

(a) User-submitted information;

(b) ONE-generated information;

(d) independently verified information; and

(e) other information lawfully processed by ONE.

§ 8.04 Verification.

ONE may designate particular information as verified, unverified, pending, expired, or otherwise classified.

Verification of one attribute does not constitute verification of another attribute.

§ 8.05 No Universal Accuracy Warranty.

ONE does not warrant that every Registry entry remains complete, accurate, current, or appropriate for every purpose.

ARTICLE IX

ONE STANDARD; ONE RECOGNITION; ONE AWARDS

§ 9.01 ONE Standard.

The ONE Standard constitutes ONE's proprietary private standards, measurements, criteria, methodology, classifications, and assessment framework.

§ 9.02 No Governmental Certification.

Satisfaction of the ONE Standard does not independently constitute governmental certification, governmental inspection, regulatory approval, professional accreditation, licensure, legal-compliance certification, warranty, guaranty, or governmental endorsement.

§ 9.03 ONE Recognition.

ONE Recognition constitutes private recognition administered by ONE.

§ 9.04 ONE Awards.

ONE Awards constitute private awards, acknowledgments, distinctions, or honors administered according to applicable ONE criteria.

§ 9.05 No Continuing Warranty.

Recognition or an Award does not guarantee future conduct, performance, legality, financial condition, quality, safety, availability, reliability, suitability, or continued eligibility.

§ 9.06 Modification and Revocation.

Subject to applicable terms and Applicable Law, ONE may modify, correct, suspend, expire, or revoke Recognition obtained through fraud, material misrepresentation, material error, changed circumstances, expiration, or failure to satisfy applicable Recognition Rules.

ARTICLE X

ON; ONE NETWORK; BULLETIN-BOARD SERVICES

§ 10.01 Private Network.

ON constitutes the ONE Network, a private network operated by ONE.

§ 10.02 Network Functions.

ON may facilitate:

(a) publication;

(b) discovery;

(d) aggregation;

(e) indexing;

(f) matching;

(g) referrals;

(h) communications;

(i) scheduling;

(j) Bookings;

(k) Listings;

(l) ratings;

(m) reviews;

(n) reports;

(o) polls;

(p) opportunities;

(q) Products;

(r) Services;

(s) Places;

(t) Events;

(u) resources;

(v) organizations; and

(w) Connections.

§ 10.03 Third-Party Content.

ONE does not become the creator, employer, seller, landlord, Provider, organizer, principal, guarantor, or substantive warrantor of Third-Party Content merely by hosting, transmitting, formatting, indexing, organizing, moderating, ranking, aggregating, or displaying such Content.

§ 10.04 No Universal Verification.

Unless expressly stated, ONE does not represent that every User, Provider, Listing, Product, Service, Place, Event, opportunity, credential, price, review, statement, photograph, organization, or other item has been independently verified.

§ 10.05 No General Agency.

Use of ON does not, standing alone, establish agency, partnership, joint venture, employment, franchise, fiduciary relationship, or authority to bind ONE.

ARTICLE XI

INDIVIDUALS; HOUSEHOLDS; FAMILIES

§ 11.01 Personal and Household Services.

ONE may provide Services intended for personal, family, and household purposes.

§ 11.02 No Custodial Relationship.

Provision of personal or household Services does not establish ONE as a parent, guardian, custodian, household manager, property manager, childcare provider, emergency responder, or guarantor of household safety.

§ 11.03 User Responsibility.

Users remain responsible for their independent decisions, supervision, due diligence, Transactions, property, household activities, and interactions, subject to Applicable Law.

ARTICLE XII

CHILDREN; MINORS; TEEN USERS; PARENTS; GUARDIANS

§ 12.01 Legal Capacity.

No Minor may independently enter a binding agreement with ONE except to the extent permitted by Applicable Law and expressly authorized by ONE.

§ 12.02 Service-Specific Eligibility.

ONE may establish age requirements for particular Services and may restrict designated Services to adults.

§ 12.03 Parent or Guardian Authorization.

Where ONE permits a Minor to access designated Services subject to parental or guardian authorization, the authorizing adult represents that such adult possesses legally sufficient authority to provide such authorization.

§ 12.04 No Custodial Status.

ONE does not become a parent, guardian, custodian, babysitter, childcare provider, school, child-placement organization, social-services agency, law-enforcement agency, or supervisor of a Minor by permitting authorized participation.

§ 12.05 Parental Responsibility.

Parents and legal guardians remain responsible, to the extent provided by Applicable Law, for appropriate supervision of Minors under their legal authority.

§ 12.06 Minor ONE ID.

A ONE ID issued to an eligible Minor remains a private membership credential.

Such credential does not establish parentage, custody, guardianship, emancipation, governmental identity, legal majority, or contractual capacity.

§ 12.07 Child Privacy.

Where child-privacy law applies to ONE's actual activities, ONE shall undertake the obligations imposed upon ONE by Applicable Law.

§ 12.08 Adult-Minor Communications.

ONE may restrict or prohibit designated direct communications, P2P Transactions, Bookings, location sharing, meetups, transportation arrangements, commercial interactions, or other functionality between adults and Minors.

§ 12.09 Exploitation.

ONE Services shall not be used for grooming, trafficking, sexual exploitation, commercial sexual exploitation, unlawful sexual Content involving Minors, or other unlawful exploitation.

ARTICLE XIII

BUSINESS USERS; ENTERPRISES; COMMERCIAL ORGANIZATIONS

§ 13.01 Business Services.

ONE may provide Services to sole proprietors, single-location businesses, multiple-location businesses, enterprises, corporations, limited liability companies, partnerships, franchises, professional entities, and other lawful commercial organizations.

§ 13.02 Business Responsibility.

Business Users remain independently responsible for:

(a) entity status;

(b) licenses;

(d) taxation;

(e) employees;

(f) contractors;

(g) advertising;

(h) pricing;

(i) Products;

(j) Services;

(k) premises;

(l) insurance;

(m) customer obligations;

(n) regulatory compliance;

(o) contractual compliance; and

(p) commercial representations.

§ 13.03 No Assumption of Business Obligations.

ONE's provision of technology, consulting, network access, aggregation, recognition, referrals, or other Services does not transfer a Business User's independent legal obligations to ONE except where expressly agreed or imposed by Applicable Law.

ARTICLE XIV

EMPLOYMENT; JOBS; GIGS; CONTRACTOR OPPORTUNITIES

§ 14.01 Work Opportunities.

ON may facilitate Listings concerning:

(a) employment;

(b) part-time employment;

(d) independent contracting;

(e) freelance work;

(f) gig work;

(g) internships;

(h) apprenticeships;

(i) volunteer positions;

(j) professional engagements; and

(k) other work-related opportunities.

§ 14.02 No Employer Status.

Unless ONE expressly identifies itself as employer concerning a specific position, publication, aggregation, matching, referral, or facilitation of a Work Opportunity does not, standing alone, make ONE the employer, joint employer, staffing employer, principal, payroll provider, hiring entity, or supervisor.

§ 14.03 Hiring Entity Responsibility.

The applicable hiring entity remains responsible for:

(a) recruiting;

(b) hiring;

(d) compensation;

(e) minimum wages;

(f) overtime;

(g) payroll;

(h) payroll taxes;

(i) unemployment obligations;

(j) workers' compensation;

(k) benefits;

(l) workplace conditions;

(m) occupational safety;

(n) background checks;

(o) work authorization;

(p) accommodations;

(q) anti-discrimination compliance;

(r) discipline;

(s) termination;

(t) contractor agreements; and

(u) other labor and employment obligations imposed by Applicable Law.

§ 14.04 Classification.

The use of terms including "employee," "contractor," "independent contractor," "gig worker," "freelancer," or similar terminology in a Listing does not constitute ONE's independent legal determination concerning worker classification.

§ 14.05 No Employment Guarantee.

ONE does not guarantee:

(a) application acceptance;

(b) employer response;

(d) employment;

(e) contractor engagement;

(f) assignment;

(g) wages;

(h) hours;

(i) benefits;

(j) continued employment;

(k) continued contracting;

(l) earnings; or

(m) any other employment or work-related outcome.

§ 14.06 Legal Compliance.

Users shall not use ONE Services to conduct unlawful employment discrimination or other unlawful employment practices.

ARTICLE XV

HOUSING; RENTALS; ACCOMMODATIONS; ROOMMATES

§ 15.01 Housing Services.

ON may facilitate Listings concerning:

(a) residential rentals;

(b) rooms;

(d) temporary accommodations;

(e) housing resources;

(f) housing programs;

(g) residential properties; and

(h) related housing opportunities.

§ 15.02 No Property Relationship.

Unless expressly stated concerning a specific Transaction, ONE is not the landlord, property owner, lessor, lessee, tenant, property manager, real-estate broker, mortgage lender, escrow agent, title company, or housing Provider.

§ 15.03 Housing Provider Responsibility.

Housing Providers remain independently responsible for:

(a) ownership or legal authority;

(b) property condition;

(d) leases;

(e) security deposits;

(f) rents;

(g) fees;

(h) maintenance;

(i) repairs;

(j) utilities;

(k) building codes;

(l) occupancy requirements;

(m) legally required disclosures;

(n) eviction proceedings; and

(o) housing-law compliance.

§ 15.04 Fair Housing Compliance.

Users shall not use ONE Services to engage in unlawful housing discrimination.

§ 15.05 No Housing Guarantee.

ONE does not guarantee:

(a) housing availability;

(b) application approval;

(d) affordability;

(e) property condition;

(f) neighborhood conditions;

(g) roommate compatibility;

(h) continued occupancy;

(i) rent amount;

(j) security; or

(k) any housing outcome.

ARTICLE XVI

HEALTHCARE PROVIDERS; HEALTHCARE DIRECTORIES; APPOINTMENTS

§ 16.01 Limited Healthcare Function.

ONE may provide healthcare Provider discovery, directory, administrative, scheduling, appointment-request, Booking, and related nonclinical functionality.

§ 16.02 No Healthcare Provider Status.

Unless expressly and lawfully undertaken pursuant to a separate agreement, ONE is not a physician, hospital, clinic, pharmacy, nurse, therapist, health plan, emergency medical service, or other healthcare Provider.

§ 16.03 No Medical Advice.

Directory, scheduling, network, administrative, search, or aggregation Services do not constitute diagnosis, treatment, prescribing, medical judgment, medical advice, or establishment of a physician-patient relationship with ONE.

§ 16.04 Provider Responsibility.

Healthcare Providers remain independently responsible for:

(a) licensure;

(b) diagnosis;

(d) clinical decisions;

(e) professional standards;

(f) informed consent;

(g) prescriptions;

(h) medical records;

(i) billing;

(j) privacy obligations; and

(k) professional services.

§ 16.05 No Healthcare Outcome Guarantee.

ONE does not guarantee:

(a) appointment acceptance;

(b) Provider availability;

(d) treatment;

(e) diagnosis;

(f) prescription;

(g) treatment outcome;

(h) appointment duration; or

(i) continued Provider participation.

§ 16.06 Healthcare Privacy.

Where ONE's actual activities legally establish obligations under applicable healthcare privacy law, ONE shall undertake those obligations to the extent required by Applicable Law.

§ 16.07 Emergency Exclusion.

Healthcare discovery, directory, or scheduling functionality does not constitute emergency medical service.

ARTICLE XVII

GOVERNMENT; PUBLIC-SECTOR USERS; PUBLIC BULLETINS

§ 17.01 Government Participation.

Governmental and public-sector organizations may use ON to publish or make discoverable:

(a) public information;

(b) programs;

(d) resources;

(e) meetings;

(f) Events;

(g) opportunities;

(h) announcements;

(i) public notices;

(j) bulletins; and

(k) other permitted governmental Content.

§ 17.02 Continued Private Status.

Government participation does not convert ONE into a governmental entity.

§ 17.03 Authoritative Governmental Sources.

Where legal rights, obligations, deadlines, benefits, hearings, elections, taxes, permits, emergencies, public records, or other consequential matters are implicated, the legally authoritative source of the issuing governmental authority shall control where required by Applicable Law.

§ 17.04 No Statutory Notice Unless Authorized.

Publication through ON shall not constitute statutory notice, service of process, official recordation, legally required publication, or satisfaction of a governmental notice requirement unless Applicable Law or lawful governmental designation expressly provides otherwise.

§ 17.05 Government Content.

The submitting governmental entity remains responsible for the substantive accuracy and legal sufficiency of its submitted Content to the extent imposed by Applicable Law and applicable agreement.

ARTICLE XVIII

SCHOOLS; SCHOOL DISTRICTS; EDUCATIONAL ORGANIZATIONS

§ 18.01 Educational Bulletins.

ONE may facilitate educational bulletins concerning:

(a) Events;

(b) closures;

(d) activities;

(e) programs;

(f) sports;

(g) resources;

(h) opportunities;

(i) announcements; and

(j) other permitted educational Content.

§ 18.02 No Educational Authority.

Unless expressly stated otherwise, ONE is not the applicable school, school district, board of education, educational authority, teacher, administrator, counselor, childcare provider, or student custodian.

§ 18.03 Educational Institution Responsibility.

Educational institutions remain responsible for determining whether submitted information may lawfully be disclosed.

§ 18.04 No Substitute for Official Procedures.

ON does not replace legally required school emergency, disciplinary, attendance, student-record, closure, safety, or parent-notification procedures unless legally authorized.

§ 18.05 Student Supervision.

Participation by a school or educational organization does not make ONE the custodian or supervisor of students.

ARTICLE XIX

BUSINESS BULLETINS

§ 19.01 Business Bulletin Services.

Business Users may publish permitted:

(a) operating hours;

(b) offers;

(d) Services;

(e) Events;

(f) employment opportunities;

(g) announcements;

(h) operational updates;

(i) opportunities;

(j) availability information; and

(k) other commercial Content.

§ 19.02 Business Responsibility.

The submitting business remains responsible for its own commercial representations and legal compliance.

§ 19.03 No Continuing Accuracy Warranty.

ONE does not guarantee that Third-Party business hours, prices, inventory, promotions, availability, menus, staffing, locations, Products, Services, or policies remain current.

ARTICLE XX

NONPROFIT; CHARITABLE; CIVIC ORGANIZATIONS

§ 20.01 Nonprofit Services.

ONE may facilitate Listings and Content concerning nonprofit, charitable, civic, advocacy, membership, social-service, and community organizations.

§ 20.02 No Automatic Verification of Status.

Use of the designation "nonprofit," "charitable," "tax exempt," or similar terminology in User Content does not constitute ONE's independent verification of:

(a) federal tax-exempt status;

(b) state charitable registration;

(d) corporate good standing; or

(e) any other legal status,

unless ONE expressly states that the particular status has been verified.

§ 20.03 Donations.

Where ONE merely facilitates discovery of or access to an independent organization's donation mechanism, ONE does not thereby become the charitable organization, trustee, fiduciary, or guarantor of the organization's use of funds.

§ 20.04 No Mission Outcome Guarantee.

ONE does not guarantee that donations, volunteering, participation, programs, or organizational activity will achieve any particular charitable, civic, community, or social outcome.

ARTICLE XXI

RELIGIOUS AND FAITH-BASED ORGANIZATIONS

§ 21.01 Religious Organization Services.

Religious and faith-based organizations may publish permitted:

(a) services;

(b) gatherings;

(d) programs;

(e) resources;

(f) volunteer opportunities;

(g) announcements; and

(h) other lawful Content.

§ 21.02 No Religious Endorsement.

Participation does not constitute ONE's adoption, endorsement, rejection, authentication, verification, or adjudication of any theology, denomination, doctrine, belief, religious claim, clergy status, or religious practice.

§ 21.03 Independent Organization.

Religious organizations remain independently responsible for:

(a) leadership;

(b) premises;

(d) volunteers;

(e) programs;

(f) Events;

(g) financial activities;

(h) donations;

(i) transportation;

(j) child-protection practices; and

(k) legal compliance.

ARTICLE XXII

PROFESSIONAL SERVICES

§ 22.01 Independent Professionals.

Professionals discovered through ONE remain independent Third Parties unless expressly employed or retained by ONE.

§ 22.02 Professional Responsibility.

Independent professionals remain responsible for:

(a) licensing;

(b) credentials;

(d) professional standards;

(e) insurance;

(f) conflicts;

(g) confidentiality;

(h) advice;

(i) work product; and

(j) legal compliance.

§ 22.03 No Professional Relationship with ONE.

A professional's Listing through ON does not establish a professional-client relationship between ONE and the User.

ARTICLE XXIII

VIRTUAL BRANDS; BRAND DEVELOPMENT; COMMERCIAL CONCEPTS

§ 23.01 Virtual Brand Services.

ONE may develop, license, aggregate, introduce, consult concerning, market, or otherwise facilitate Virtual Brands and commercial concepts.

§ 23.02 Independent Operator.

Unless expressly provided in a separate agreement, an independent business operating a Virtual Brand remains responsible for:

(a) operations;

(b) personnel;

(d) inventory;

(e) permits;

(f) licensing;

(g) taxation;

(h) safety;

(i) fulfillment;

(j) customer service;

(k) Product quality; and

(l) legal compliance.

§ 23.03 No Commercial Outcome Warranty.

ONE does not guarantee:

(a) sales;

(b) orders;

(d) revenue;

(e) profitability;

(f) market share;

(g) brand awareness;

(h) delivery volume;

(i) repeat customers;

(j) valuation;

(k) commercial viability; or

(l) continued operation.

§ 23.04 Projections.

Forecasts, projections, market analyses, estimated demand, potential revenue, suggested pricing, illustrations, and case studies constitute estimates or illustrative information unless expressly warranted in a binding written agreement.

ARTICLE XXIV

PRODUCTS; SELLERS; MARKETPLACE SERVICES

§ 24.01 Independent Sellers.

Unless ONE expressly identifies itself as seller concerning a particular Transaction, Third-Party sellers remain responsible for their Products.

§ 24.02 No Product Warranty by Mere Listing.

ONE's display, indexing, aggregation, referral, or facilitation of a Third-Party Product does not independently constitute an ONE warranty concerning:

(a) quality;

(b) condition;

(d) authenticity;

(e) legality;

(f) merchantability;

(g) fitness for a particular purpose;

(h) availability;

(i) delivery; or

(j) performance.

§ 24.03 Mandatory Product Liability.

Nothing herein eliminates Product-related liability independently imposed upon ONE by non-waivable Applicable Law.

ARTICLE XXV

BOOKINGS; APPOINTMENTS; RESERVATIONS

§ 25.01 Booking Facilitation.

ONE may facilitate requests, reservations, scheduling, cancellations, modifications, and communications concerning Third-Party Appointments, Products, Services, Events, Places, and opportunities.

§ 25.02 Booking Request.

A Booking request does not constitute confirmation unless expressly designated as confirmed.

§ 25.03 Provider Modification.

Subject to Applicable Law and applicable agreements, Third Parties may cancel, delay, reschedule, relocate, substitute, restrict, or discontinue offerings.

§ 25.04 No Availability Warranty.

ONE does not guarantee:

(a) Provider availability;

(b) Appointment availability;

(d) reservation availability;

(e) Event availability;

(f) Place availability;

(g) continued participation;

(h) replacement availability; or

(i) performance.

§ 25.05 No-Show.

ONE shall not become responsible merely because a User or independent Third Party fails to appear for a scheduled Appointment, Booking, Event, or Transaction.

ARTICLE XXVI

REPAIRS; HOME SERVICES; TRADE SERVICES

§ 26.01 Independent Providers.

Unless expressly identified as the Provider, ONE does not perform Third-Party repairs or trade services merely by facilitating discovery, communication, or Booking.

§ 26.02 Provider Obligations.

Independent Providers remain responsible for:

(a) licensing;

(b) permits;

(d) employees;

(e) subcontractors;

(f) tools;

(g) materials;

(h) workmanship;

(i) safety;

(j) building-code compliance;

(k) property damage;

(l) warranties; and

(m) contractual performance.

§ 26.03 No Independent Workmanship Warranty.

ONE does not independently warrant Third-Party workmanship merely because a Provider was discovered or booked through ONE.

ARTICLE XXVII

EVENTS; VENUES; ACTIVITIES; EXPERIENCES

§ 27.01 Independent Event Responsibility.

Event organizers, venue operators, promoters, and Providers remain responsible for their respective Events, premises, Products, and Services.

§ 27.02 No Operational Control.

Unless expressly undertaken by ONE, ONE does not control:

(a) admission;

(b) premises;

(d) security;

(e) performers;

(f) weather;

(g) parking;

(h) transportation;

(i) food;

(j) alcoholic beverages;

(k) equipment;

(l) accessibility;

(m) attendees; or

(n) Event operation.

§ 27.03 No Event Guarantee.

ONE does not guarantee Event occurrence, admission, ticket validity when supplied by Third Parties, schedule, performer appearance, venue condition, security, weather, or User satisfaction.

ARTICLE XXVIII

P2P CONNECTIONS; MEETUPS; IN-PERSON INTERACTIONS

§ 28.01 Independent Decision.

Users independently determine whether, when, where, and with whom to communicate, transact, travel, or meet.

§ 28.02 No Supervision.

Unless expressly stated, ONE does not supervise P2P meetings or independent in-person interactions.

§ 28.03 No Personal-Safety Warranty.

ONE does not warrant that a User or Third Party is trustworthy, compatible, qualified, lawful, safe, insured, licensed, financially responsible, or suitable merely because such person participates in ON.

§ 28.04 Independent Conduct.

To the fullest extent permitted by Applicable Law, ONE shall not be responsible solely by reason of facilitating a Connection for independent conduct occurring thereafter for which ONE possesses no legal responsibility.

ARTICLE XXIX

SEXUAL CONDUCT; EXPLOITATION; TRAFFICKING

§ 29.01 Prohibited Exploitation.

ONE Services shall not be used to facilitate:

(a) human trafficking;

(b) sexual exploitation;

(d) commercial sexual exploitation;

(e) forced labor;

(f) involuntary servitude;

(g) kidnapping;

(h) grooming; or

(i) other unlawful exploitation.

§ 29.02 Independent Adult Conduct.

ONE does not arrange, authorize, supervise, or guarantee private consensual sexual conduct independently undertaken by adults merely because such persons initially discovered or communicated with one another through ONE.

§ 29.03 Consent.

ONE does not determine legal consent between Users.

Each person remains independently responsible for compliance with Applicable Law governing sexual conduct and consent.

§ 29.04 Reporting and Preservation.

Nothing herein limits legally authorized or required preservation, reporting, disclosure, or cooperation concerning suspected exploitation, trafficking, abuse, or criminal activity.

ARTICLE XXX

CONTROLLED SUBSTANCES; CONTRABAND; UNLAWFUL COMMERCE

§ 30.01 Prohibited Transactions.

ONE Services shall not be used for unlawful manufacture, possession, distribution, sale, solicitation, delivery, purchase, or facilitation of controlled substances, contraband, stolen property, or other unlawful Products or Services.

§ 30.02 Enforcement.

ONE may, subject to Applicable Law:

(a) suspend Accounts;

(b) terminate Accounts;

(d) remove Content;

(e) preserve records; and

(f) make legally authorized or required disclosures.

ARTICLE XXXI

THEFT; FRAUD; PROPERTY LOSS

§ 31.01 No Bailment by Network Participation.

Unless ONE expressly accepts custody of property under a separate legally enforceable agreement, ONE does not become a bailee merely because Users interact through ONE.

§ 31.02 Independent Criminal or Tortious Conduct.

To the fullest extent permitted by Applicable Law, ONE shall not be responsible solely by reason of facilitating a Connection for independent Third-Party:

(a) theft;

(b) robbery;

(d) conversion;

(e) fraud;

(f) loss;

(g) misplacement;

(h) damage; or

(i) destruction,

for which ONE possesses no independent legal responsibility.

ARTICLE XXXII

BODILY INJURY; PERSONAL INJURY; DEATH

§ 32.01 Inherent and Independent Risks.

Third-Party Products, Services, Places, Events, activities, transportation, repairs, housing, work, and P2P interactions may involve foreseeable or unforeseeable risks.

§ 32.02 No General Safety Guarantee.

ONE does not warrant that Third-Party Products, Services, Places, Events, Providers, activities, transportation methods, or meetups are free from risk.

§ 32.03 Independent Third-Party Conduct.

To the fullest extent permitted by Applicable Law, ONE shall not be liable for bodily injury or death caused solely by independent persons for whom ONE possesses no legal responsibility.

§ 32.04 Mandatory Liability.

Nothing herein excludes or limits liability to the extent exclusion or limitation is prohibited by Applicable Law.

ARTICLE XXXIII

EMERGENCIES

§ 33.01 No Emergency Service.

ONE AND ON ARE NOT EMERGENCY RESPONSE SERVICES.

§ 33.02 Excluded Functions.

ONE is not:

(a) 911;

(b) police;

(d) emergency medical services;

(e) ambulance service;

(f) hospital emergency service;

(g) poison-control service;

(h) crisis-response service;

(i) disaster-response authority;

(j) search-and-rescue service; or

(k) other emergency dispatcher.

§ 33.03 No Reliance.

Users shall not rely upon ON as a substitute for appropriate emergency authorities or professional emergency services.

§ 33.04 No Emergency Monitoring Warranty.

ONE does not warrant that an emergency-related message, Listing, report, alert, request, or communication will be received, monitored, reviewed, forwarded, or acted upon within any particular period.

§ 33.05 Third-Party Emergency Information.

Emergency-related information obtained from Third Parties may be delayed, incomplete, inaccurate, superseded, or unavailable.

ARTICLE XXXIV

PRICES; FEES; INVENTORY; AVAILABILITY

§ 34.01 Third-Party Pricing.

Third-Party prices may originate from independent Providers.

§ 34.02 No Price Warranty.

Unless expressly guaranteed in a binding written agreement, ONE does not warrant that Third-Party pricing is:

(a) current;

(b) complete;

(d) lowest;

(e) highest;

(f) market price;

(g) inclusive of taxes;

(h) inclusive of fees; or

(i) continuously available.

§ 34.03 Price Changes.

Third-Party prices may increase or decrease according to the applicable Provider's policies and Applicable Law.

§ 34.04 Availability.

Products, Services, Providers, Places, Events, opportunities, Connections, Appointments, inventory, reservations, housing, employment opportunities, and other offerings may become unavailable at any time.

§ 34.05 No Substitute Obligation.

Subject to Applicable Law, mere unavailability does not obligate ONE to procure a substitute, reimburse a price differential, provide replacement availability, or compensate a User.

ARTICLE XXXV

OPPORTUNITIES; CONNECTIONS; EXPECTATIONS; PERCEPTIONS

§ 35.01 Opportunity.

An Opportunity constitutes a potential possibility and not a promise.

§ 35.02 No Opportunity Warranty.

Display of an Opportunity does not guarantee:

(a) eligibility;

(b) selection;

(d) availability;

(e) compensation;

(f) profitability;

(g) suitability;

(h) continuation;

(i) approval; or

(j) success.

§ 35.03 No Guaranteed Connection.

ONE does not guarantee that a User will obtain a desired:

(a) person;

(b) Provider;

(d) employer;

(e) employee;

(f) contractor;

(g) business partner;

(h) relationship;

(i) Product;

(j) Service;

(k) Place;

(l) Event;

(m) housing opportunity;

(n) job;

(o) Appointment;

(p) resource;

(q) organization; or

(r) Connection.

§ 35.04 Subjective Expectations.

ONE does not warrant that Services will satisfy a User's subjective expectations, preferences, desires, hopes, perceptions, assumptions, anticipated experience, or intended outcome.

§ 35.05 Promotional Language.

Descriptive, aspirational, illustrative, promotional, or brand language does not constitute a contractual warranty unless expressly identified as such in a legally binding agreement.

ARTICLE XXXVI

THIRD-PARTY INFORMATION

§ 36.01 Third-Party Sources.

ONE may display, transmit, aggregate, organize, or make discoverable information obtained from Third Parties.

§ 36.02 No Continuing Accuracy Warranty.

Unless expressly verified by ONE, ONE does not warrant continuing accuracy of Third-Party:

(a) hours;

(b) addresses;

(d) inventory;

(e) Event dates;

(f) availability;

(g) qualifications;

(h) menus;

(i) schedules;

(j) descriptions;

(k) photographs;

(l) Services;

(m) policies;

(n) opportunities; or

(o) other information.

ARTICLE XXXVII

REVIEWS; RATINGS; REPORTS; TESTIMONIALS

§ 37.01 User Content.

Reviews, ratings, reports, testimonials, and feedback may constitute User Content.

§ 37.02 No Automatic Endorsement.

Publication does not necessarily constitute ONE's opinion, adoption, verification, or endorsement.

§ 37.03 Moderation.

ONE may moderate reviews, ratings, reports, testimonials, and feedback according to lawful policies.

§ 37.04 Prohibited Manipulation.

Users shall not use ONE Services to engage in unlawful fake-review activity, fraudulent reviews, unlawful review suppression, deceptive testimonial practices, or other unlawful manipulation.

ARTICLE XXXVIII

USER CONTENT

§ 38.01 Ownership.

Users retain applicable ownership rights in User Content.

§ 38.02 License.

Subject to Applicable Law and applicable privacy terms, each User grants ONE a nonexclusive license to host, reproduce, store, process, format, transmit, display, distribute, moderate, index, and otherwise use User Content to the extent reasonably necessary to operate, administer, secure, improve, or provide the requested Services.

§ 38.03 User Authority.

Each User represents that such User possesses sufficient rights and legal authority concerning submitted User Content.

§ 38.04 User Responsibility.

The submitting User remains responsible for User Content to the extent provided by Applicable Law.

ARTICLE XXXIX

CONTENT MODERATION

§ 39.01 Moderation Rights.

Subject to Applicable Law, ONE may establish standards governing Content and may:

(a) investigate;

(b) screen;

(d) rank;

(e) filter;

(f) restrict;

(g) remove;

(h) disable;

(i) preserve; or

(j) disclose Content where legally authorized or required.

§ 39.02 No Universal Monitoring Obligation.

Except where Applicable Law imposes an obligation, these Terms do not create a contractual duty requiring ONE to continuously monitor every User, message, Listing, Transaction, Booking, Provider, Product, Service, Place, Event, or interaction.

§ 39.03 Voluntary Moderation.

Voluntary moderation of one matter does not, standing alone, create a contractual undertaking to monitor every other matter.

ARTICLE XL

USER REPRESENTATIONS; WARRANTIES; COVENANTS

§ 40.01 User Representations.

Each User represents, warrants, and covenants, as applicable, that:

(a) the User possesses legally sufficient capacity;

(b) organizational authority exists where applicable;

(d) User Content is lawfully submitted;

(e) required licenses and permits shall be maintained;

(f) Applicable Law shall be observed;

(g) ONE credentials shall not be counterfeited, altered, or misused;

(h) governmental authority shall not be falsely represented;

(i) ONE endorsement or authorization shall not be falsely represented;

(j) Third-Party rights shall not knowingly be infringed; and

(k) ONE Services shall not be used for unlawful purposes.

ARTICLE XLI

PROHIBITED CONDUCT

§ 41.01 Prohibited Activities.

Users shall not use ONE Services to engage in:

(a) fraud;

(b) identity theft;

(d) theft;

(e) violence;

(f) credible threats;

(g) extortion;

(h) kidnapping;

(i) trafficking;

(j) sexual exploitation;

(k) child exploitation;

(l) unlawful controlled-substance commerce;

(m) money laundering;

(n) malware distribution;

(o) unauthorized system access;

(p) cyberattacks;

(q) unlawful surveillance;

(r) intellectual-property infringement;

(s) privacy violations;

(t) unlawful discrimination;

(u) deceptive commercial practices; or

(v) other unlawful activity.

ARTICLE XLII

PAYMENTS; FEES; TAXES

§ 42.01 Authorized Charges.

Users shall pay charges affirmatively authorized pursuant to applicable Transaction terms.

§ 42.02 Payment Processors.

ONE may utilize independent payment processors.

§ 42.03 Taxes.

Users remain responsible for taxes legally imposed upon them in connection with applicable Transactions.

ONE may collect, report, withhold, or remit taxes where required by Applicable Law.

§ 42.04 Payment Information.

Payment processing may be subject to separate terms imposed by the applicable payment processor.

ARTICLE XLIII

RECURRING MEMBERSHIPS; SUBSCRIPTIONS

§ 43.01 Recurring Charges.

Where ONE offers recurring memberships or subscriptions, recurring charges shall be subject to applicable enrollment disclosures, authorization requirements, renewal terms, and Applicable Law.

§ 43.02 Material Terms.

Applicable enrollment disclosures may include:

(a) recurring amount;

(b) billing frequency;

(d) material conditions;

(e) cancellation procedures;

(f) trial terms; and

(g) promotional terms.

§ 43.03 Cancellation.

Cancellation procedures shall be administered according to the applicable Membership Agreement, disclosed terms, and Applicable Law.

ARTICLE XLIV

REFUNDS; CANCELLATIONS; CHARGEBACKS

§ 44.01 Governing Terms.

Refund and cancellation rights shall be governed by:

(a) the applicable Transaction;

(b) applicable Provider terms;

(d) non-waivable Applicable Law.

§ 44.02 Chargebacks.

ONE may dispute fraudulent, unauthorized, abusive, duplicative, or factually inaccurate chargebacks using legally permissible records and evidence.

§ 44.03 Statutory Rights.

Nothing herein eliminates statutory chargeback, refund, cancellation, rescission, or consumer rights that cannot lawfully be waived.

ARTICLE XLV

THIRD-PARTY SERVICES

§ 45.01 Independent Third Parties.

Third-Party Services remain subject to applicable Third-Party terms.

§ 45.02 No Ownership by Aggregation.

ONE's linking, aggregation, integration, discovery, referral, scheduling, indexing, or display of a Third-Party Service does not, standing alone, constitute ownership or control of the applicable Third Party.

§ 45.03 Independent Conduct.

Third Parties remain responsible for their independent acts and omissions to the extent imposed by Applicable Law.

ARTICLE XLVI

NO GENERAL ENDORSEMENT

§ 46.01 Participation.

Mere presence of a person, business, nonprofit, religious organization, school, governmental entity, Provider, Product, Service, Event, Listing, Place, opportunity, or other Third Party through ON does not independently constitute ONE endorsement.

§ 46.02 Reciprocal Non-Endorsement.

A Third Party's use of ONE does not constitute endorsement of ONE by such Third Party unless expressly authorized.

ARTICLE XLVII

CONSULTING SERVICES

§ 47.01 Commercial Consulting.

ONE may provide commercial consulting concerning business, excellence, operations, technology, branding, resources, opportunities, network utilization, organizational matters, or other subjects within an agreed engagement.

§ 47.02 Client Responsibility.

Clients remain responsible for final decisions, implementation, legal compliance, and outcomes.

§ 47.03 No Result Guarantee.

ONE does not guarantee implementation success, commercial success, financial results, customer acquisition, revenue, profitability, valuation, market share, or other outcomes.

ARTICLE XLVIII

NO PROFESSIONAL ADVICE

§ 48.01 Regulated Professional Services.

Unless expressly provided pursuant to a separate legally appropriate engagement by a qualified person, ONE Services do not constitute:

(a) legal advice;

(b) accounting advice;

(d) securities advice;

(e) investment advice;

(f) insurance advice;

(g) medical advice;

(h) architectural advice;

(i) engineering advice; or

(j) other regulated professional advice.

ARTICLE XLIX

NO FIDUCIARY DUTY

§ 49.01 No Fiduciary Relationship.

To the fullest extent permitted by Applicable Law, no fiduciary relationship arises solely from:

(a) Membership;

(b) ONE ID;

(d) network participation;

(e) aggregation;

(f) matching;

(g) Listing;

(h) Booking;

(i) consulting;

(j) Recognition;

(k) payment facilitation; or

(l) use of the Website.

ARTICLE L

NO GUARANTEE OF RESULTS

§ 50.01 No Guaranteed Results.

ONE does not guarantee:

(a) revenue;

(b) profit;

(d) sales;

(e) customers;

(f) contracts;

(g) employment;

(h) wages;

(i) housing;

(j) Appointments;

(k) business opportunities;

(l) Recognition;

(m) Awards;

(n) rankings;

(o) visibility;

(p) traffic;

(q) responses;

(r) relationships;

(s) Connections;

(t) attendance;

(u) Provider performance;

(v) repair results;

(w) Product performance;

(x) Service performance;

(y) commercial performance; or

(z) other outcomes.

§ 50.02 Past Performance.

Past performance does not constitute a guarantee of future performance.

ARTICLE LI

TECHNOLOGY; AUTOMATION; ARTIFICIAL INTELLIGENCE

§ 51.01 Technology.

ONE may utilize software, algorithms, artificial intelligence, machine learning, automated systems, APIs, search systems, recommendation systems, matching systems, ranking systems, and other computational technology.

§ 51.02 Automated Output.

Automated output may contain errors, omissions, limitations, or inaccuracies.

§ 51.03 No Guaranteed Determination.

Unless expressly warranted, automated output constitutes informational or decision-support material and not a guaranteed legal, professional, commercial, governmental, medical, financial, or other determination.

ARTICLE LII

PRIVACY; DATA; SECURITY

§ 52.01 Privacy.

ONE's collection, use, processing, disclosure, retention, and deletion of personal information shall be governed by applicable privacy notices and Applicable Law.

§ 52.02 Specialized Consent.

These Terms do not substitute for any legally required:

(a) privacy notice;

(b) parental consent;

(d) healthcare-information agreement;

(e) data-processing agreement;

(f) consumer privacy authorization;

(g) electronic-communications consent; or

(h) other specialized authorization.

§ 52.03 Security.

ONE may implement administrative, technical, organizational, and physical safeguards appropriate to the applicable Services.

§ 52.04 No Absolute Security Warranty.

No electronic system is represented or warranted as absolutely secure.

§ 52.05 User Security Responsibility.

Users remain responsible for protecting passwords, authentication methods, devices, and Account access under their control.

ARTICLE LIII

ELECTRONIC COMMUNICATIONS

§ 53.01 Electronic Records.

Where legally permissible, ONE may furnish agreements, notices, receipts, confirmations, disclosures, Account communications, and other records electronically.

§ 53.02 Marketing Communications.

Marketing communications remain subject to applicable consent, identification, disclosure, and opt-out requirements.

ARTICLE LIV

SERVICE AVAILABILITY

§ 54.01 No Continuous Availability Warranty.

ONE does not warrant uninterrupted, continuous, error-free, secure, or perpetual availability.

§ 54.02 Technical Accessibility.

Technical accessibility of the Website or ON at any hour does not constitute a representation that:

(a) ONE personnel are continuously available;

(b) Providers are continuously available;

(d) Content is continuously current;

(e) Transactions can continuously be completed;

(f) emergency communications are monitored; or

(g) any Product, Service, Place, Event, opportunity, Appointment, or Connection is continuously available.

§ 54.03 Service Modification.

Subject to existing contractual obligations and Applicable Law, ONE may modify, suspend, replace, discontinue, or restrict prospective functionality.

ARTICLE LV

SERVICE INTERRUPTIONS

§ 55.01 Interruptions.

ONE Services may experience interruption, degradation, delay, or unavailability resulting from:

(a) maintenance;

(b) Internet failure;

(d) utility failure;

(e) software failure;

(f) hardware failure;

(g) cybersecurity events;

(h) capacity limitations;

(i) Third-Party failures;

(j) governmental action;

(k) natural events; or

(l) other causes.

§ 55.02 No Interruption Warranty.

ONE does not warrant uninterrupted operation.

ARTICLE LVI

FORCE MAJEURE

§ 56.01 Force Majeure Events.

To the fullest extent permitted by Applicable Law, ONE shall not be liable for delay or nonperformance caused by circumstances beyond ONE's reasonable control, including:

(a) acts of God;

(b) fire;

(d) earthquake;

(e) tornado;

(f) hurricane;

(g) severe weather;

(h) natural disaster;

(i) epidemic;

(j) pandemic;

(k) public-health emergency;

(l) war;

(m) armed conflict;

(n) invasion;

(o) terrorism;

(p) civil disorder;

(q) insurrection;

(r) riot;

(s) political instability;

(t) governmental action;

(u) sanctions;

(v) embargo;

(w) labor disruption;

(x) transportation disruption;

(y) supply-chain disruption;

(z) utility failure;

(aa) Internet failure;

(bb) telecommunications failure;

(cc) cyberattack;

(dd) infrastructure failure; or

(ee) material Third-Party service interruption.

ARTICLE LVII

DISCLAIMER OF WARRANTIES

§ 57.01 General Disclaimer.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, WEBSITE, ON, ONE NETWORK, ONE ID, ONE CARD, ONE MEMBERSHIP, EXCELLENCE IDENTITY REGISTRY, ONE STANDARD, ONE RECOGNITION, ONE AWARDS, CONTENT, TECHNOLOGY, LISTINGS, BOOKINGS, APPOINTMENTS, CONNECTIONS, THIRD-PARTY INFORMATION, PRODUCTS, SERVICES, AND RELATED FUNCTIONALITY ARE PROVIDED "AS IS," "AS AVAILABLE," AND, WHERE LEGALLY APPLICABLE, "WITH ALL FAULTS."

§ 57.02 Disclaimed Warranties.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ONE PARTIES DISCLAIM WARRANTIES NOT EXPRESSLY UNDERTAKEN IN A BINDING WRITTEN AGREEMENT, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:

(a) MERCHANTABILITY;

(b) FITNESS FOR A PARTICULAR PURPOSE;

(d) NON-INFRINGEMENT;

(e) ACCURACY;

(f) COMPLETENESS;

(g) RELIABILITY;

(h) AVAILABILITY;

(i) QUIET ENJOYMENT;

(j) SYSTEM INTEGRATION; AND

(k) WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

§ 57.03 Mandatory Exceptions.

No warranty disclaimer shall apply to the extent prohibited by Applicable Law.

ARTICLE LVIII

ASSUMPTION OF RISK

§ 58.01 Independent Risks.

To the fullest extent permitted by Applicable Law, Users acknowledge and assume risks inherent in independent Transactions and interactions with Third Parties, including risks associated with:

(a) nonperformance;

(b) payment;

(d) quality;

(e) property;

(f) P2P interactions;

(g) travel;

(h) Events;

(i) housing;

(j) employment opportunities;

(k) repairs;

(l) Appointments;

(m) Products;

(n) Services; and

(o) independent contractual disputes.

§ 58.02 Mandatory Allocation.

No risk shall be transferred to a User where Applicable Law requires ONE to bear such risk.

ARTICLE LIX

LIMITATION OF LIABILITY

§ 59.01 Excluded Damages.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ONE PARTIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR RELIANCE DAMAGES, INCLUDING:

(a) LOST PROFITS;

(b) LOST REVENUE;

(d) LOST OPPORTUNITIES;

(e) LOST GOODWILL;

(f) LOST DATA;

(g) BUSINESS INTERRUPTION;

(h) ANTICIPATED SAVINGS; OR

(i) COST OF SUBSTITUTE SERVICES,

ARISING FROM OR RELATING TO THE SERVICES.

§ 59.02 Third-Party Conduct.

To the fullest extent permitted by Applicable Law, ONE shall not be liable solely by reason of having facilitated discovery, communication, aggregation, referral, matching, indexing, scheduling, or Booking for independent conduct of a Third Party for whom ONE possesses no legal responsibility.

§ 59.03 Aggregate Liability Cap.

For claims that may lawfully be contractually limited, the aggregate liability of the ONE Parties arising from a particular Service shall not exceed:

[COUNSEL-APPROVED LIABILITY CAP].

§ 59.04 Non-Waivable Liability.

Nothing herein excludes or limits liability to the extent such exclusion or limitation is prohibited by Applicable Law.

ARTICLE LX

RELEASE OF THIRD-PARTY DISPUTES

§ 60.01 Release.

To the fullest extent permitted by Applicable Law, Users involved in independent User-to-User or User-to-Third-Party disputes release the ONE Parties from claims arising solely from the independent acts or omissions of such other persons where ONE possesses no legal responsibility for the underlying conduct.

§ 60.02 Mandatory Exceptions.

No release applies to liability attributable to ONE that Applicable Law prohibits from being released.

ARTICLE LXI

INDEMNIFICATION

§ 61.01 User Indemnification.

To the fullest extent permitted by Applicable Law, each applicable User shall defend, indemnify, and hold harmless the ONE Parties from Third-Party claims, demands, proceedings, liabilities, judgments, settlements, damages, penalties, fines, costs, and reasonable attorneys' fees arising from or relating to:

(a) User Content;

(b) material breach of this Agreement;

(d) intellectual-property infringement attributable to the User;

(e) the User's Products;

(f) the User's Services;

(g) the User's independent Transactions;

(h) fraud;

(i) willful misconduct;

(j) material misrepresentation;

(k) violation of Third-Party rights; or

(l) other conduct for which indemnification is lawfully enforceable.

§ 61.02 Defense.

ONE may assume control of the defense of an indemnified matter where legally and contractually permissible.

§ 61.03 Settlement.

No indemnifying User may enter a settlement imposing liability, admission, payment, or obligation upon a ONE Party without ONE's prior written consent.

ARTICLE LXII

INTELLECTUAL PROPERTY

§ 62.01 ONE Property.

ONE and its applicable licensors retain all legally cognizable rights in ONE Property.

§ 62.02 ONE Identifiers.

Subject to actual ownership, registration, and protectability, ONE Property may include rights associated with:

Office of National Excellence;

ONE;

ON;

ONE Network;

ONE ID;

ONE Card;

ONE Standard;

ONE Recognition;

ONE Awards;

ONEUSA.us;

and associated software, databases, interfaces, Content, designs, methodologies, documentation, symbols, logos, trade dress, copyrights, trademarks, service marks, trade secrets, and other proprietary material.

§ 62.03 No Representation of Registration.

Nothing herein represents that any particular trademark, service mark, copyright, patent, or other intellectual-property right possesses governmental registration unless such registration actually exists.

ARTICLE LXIII

LIMITED USER LICENSE

§ 63.01 License.

Subject to compliance with this Agreement, ONE grants an authorized User a limited, revocable, nonexclusive, nontransferable, nonsublicensable right to access applicable Services for authorized lawful purposes.

§ 63.02 No Ownership Transfer.

No ownership interest is transferred to a User.

ARTICLE LXIV

FEEDBACK

§ 64.01 Voluntary Feedback.

To the extent permitted by Applicable Law, suggestions, concepts, proposals, or feedback voluntarily submitted to ONE without a separate confidentiality or compensation agreement may be used by ONE without compensation or restriction.

§ 64.02 Mandatory Rights.

Nothing herein transfers rights that Applicable Law prohibits ONE from acquiring through such provision.

ARTICLE LXV

SUSPENSION; RESTRICTION; TERMINATION

§ 65.01 Suspension.

Subject to Applicable Law and applicable agreements, ONE may suspend or restrict access for:

(a) material breach;

(b) fraud;

(d) security threats;

(e) credential misuse;

(f) unlawful activity;

(g) abuse;

(h) exploitation;

(i) legal process;

(j) technical necessity; or

(k) other contractually authorized grounds.

§ 65.02 Termination.

ONE may terminate access in accordance with applicable agreements and Applicable Law.

§ 65.03 Survival.

Termination shall not extinguish:

(a) accrued payment obligations;

(b) intellectual-property rights;

(d) indemnification obligations;

(e) valid releases;

(f) valid liability limitations;

(g) dispute-resolution obligations; or

(h) provisions intended by their nature to survive termination.

ARTICLE LXVI

CHANGES TO SERVICES

§ 66.01 Prospective Changes.

Subject to Applicable Law and existing contractual rights, ONE may prospectively modify, replace, suspend, discontinue, or introduce Services, functionality, membership classifications, technology, policies, or features.

ARTICLE LXVII

AMENDMENT OF TERMS

§ 67.01 Prospective Amendment.

ONE may amend these Terms prospectively subject to Applicable Law.

§ 67.02 Notice and Assent.

ONE shall provide notice and obtain renewed assent where legally required.

§ 67.03 Non-Waivable Rights.

No amendment shall retroactively eliminate a vested or non-waivable legal right where prohibited by Applicable Law.

ARTICLE LXVIII

GOVERNING LAW

§ 68.01 Michigan Law.

To the fullest extent permitted by Applicable Law, this Agreement shall be governed by the laws of the State of Michigan, without application of conflict-of-laws principles requiring application of another jurisdiction's law.

§ 68.02 Mandatory Protections.

Mandatory protections applicable to a User shall remain controlling where they cannot lawfully be waived.

ARTICLE LXIX

INFORMAL DISPUTE RESOLUTION

§ 69.01 Pre-Suit Notice.

Where legally permissible, before commencing a non-emergency proceeding, a claimant shall provide written notice identifying:

(a) claimant;

(b) Account;

(d) material factual allegations;

(e) legal basis where known;

(f) alleged damages;

(g) reasonably available supporting documentation; and

(h) requested relief.

§ 69.02 Resolution Period.

The parties shall have thirty (30) days following receipt of substantially complete notice to attempt good-faith informal resolution unless emergency relief, Applicable Law, or an applicable limitations period requires otherwise.

ARTICLE LXX

ARBITRATION; JURY TRIAL; CLASS PROCEEDINGS

§ 70.01 Arbitration Provision.

Any binding arbitration agreement shall be governed by the separately adopted arbitration provision applicable to the relevant User and Service.

§ 70.02 Required Arbitration Terms.

Where adopted, such provision shall identify, as applicable:

(a) arbitration administrator;

(b) governing arbitration rules;

(d) Business User procedures;

(e) fee allocation;

(f) hearing location or method;

(g) small-claims exception;

(h) injunctive-relief exception;

(i) opt-out procedure;

(j) class-action provisions;

(k) mass-arbitration provisions; and

(l) legally required disclosures.

§ 70.03 No Implied Waiver.

No jury-trial waiver, class-action waiver, or mandatory arbitration obligation shall be implied beyond a legally enforceable provision to which the applicable party has assented.

ARTICLE LXXI

VENUE

§ 71.01 Judicial Proceedings.

For disputes properly subject to judicial proceedings, venue shall be determined pursuant to:

[COUNSEL-APPROVED MICHIGAN VENUE PROVISION],

subject to mandatory Applicable Law.

ARTICLE LXXII

SEVERABILITY; REFORMATION

§ 72.01 Severability.

If any provision is adjudicated invalid, unlawful, or unenforceable, such provision shall, where legally permissible, be reformed and enforced to the maximum lawful extent consistent with its permissible purpose.

§ 72.02 Remaining Provisions.

Remaining provisions shall continue in force unless Applicable Law requires otherwise.

ARTICLE LXXIII

NO WAIVER

§ 73.01 Non-Waiver.

Failure by ONE to exercise or enforce a contractual right shall not constitute continuing waiver.

§ 73.02 Particular Waiver.

Waiver concerning one occurrence shall not constitute waiver concerning another occurrence unless expressly stated in writing.

ARTICLE LXXIV

ASSIGNMENT

§ 74.01 Assignment by ONE.

Subject to Applicable Law, ONE may assign this Agreement in connection with:

(a) merger;

(b) acquisition;

(d) financing;

(e) restructuring;

(f) sale of assets;

(g) change of control; or

(h) transfer of the applicable business.

§ 74.02 Assignment by User.

A User shall not assign this Agreement without ONE's prior written consent except where Applicable Law provides otherwise.

ARTICLE LXXV

SUCCESSORS AND ASSIGNS

§ 75.01 Binding Effect.

This Agreement shall bind and benefit the parties and their respective permitted successors and assigns.

ARTICLE LXXVI

NO THIRD-PARTY BENEFICIARIES

§ 76.01 General Rule.

Except for ONE Parties expressly protected by applicable indemnification, release, limitation, or other provisions, this Agreement creates no Third-Party beneficiary rights unless expressly stated.

ARTICLE LXXVII

RELATIONSHIP OF PARTIES

§ 77.01 Independent Relationship.

Except where a separate written agreement expressly provides otherwise, nothing herein creates a partnership, joint venture, franchise, employment relationship, fiduciary relationship, or agency relationship between ONE and a User.

§ 77.02 No Authority to Bind.

No User possesses authority to bind ONE unless expressly authorized in writing.

ARTICLE LXXVIII

INTERPRETATION

§ 78.01 Construction.

For purposes of this Agreement:

(a) "including" means "including without limitation";

(b) "may" denotes authorization, permission, or discretion;

(d) singular includes plural where context permits;

(e) plural includes singular where context permits;

(f) headings are organizational and shall not independently limit operative provisions; and

(g) references to statutes include applicable amendments and successor provisions where legally appropriate.

§ 78.02 Neutral Construction.

No presumption against the drafter shall apply to the extent such presumption may lawfully be waived.

ARTICLE LXXIX

ENTIRE AGREEMENT

§ 79.01 Entire Agreement.

These Terms and applicable incorporated agreements constitute the agreement concerning their subject matter and supersede prior agreements concerning such subject matter to the extent lawfully provided.

§ 79.02 Mandatory Representations.

Nothing herein extinguishes a representation, warranty, right, or obligation that Applicable Law prohibits ONE from disclaiming or superseding.

ARTICLE LXXX

MANDATORY-LAW SAVINGS CLAUSE

§ 80.01 Controlling Provision.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, NO PROVISION SHALL BE CONSTRUED TO DISCLAIM, EXCLUDE, RELEASE, WAIVE, TRANSFER, RESTRICT, OR LIMIT ANY DUTY, LIABILITY, WARRANTY, RIGHT, REMEDY, PRIVACY PROTECTION, CHILD PROTECTION, CONSUMER PROTECTION, EMPLOYMENT PROTECTION, HOUSING PROTECTION, HEALTHCARE OBLIGATION, PUBLIC-LAW OBLIGATION, OR OTHER LEGAL REQUIREMENT TO THE EXTENT SUCH TREATMENT IS PROHIBITED BY APPLICABLE LAW.

§ 80.02 Limited Supremacy.

Where a mandatory legal requirement conflicts with this Agreement, such requirement shall control solely to the extent legally required, and the remainder of this Agreement shall remain effective to the maximum extent permitted by Applicable Law.

ARTICLE LXXXI

UNIVERSAL THIRD-PARTY ALLOCATION OF RESPONSIBILITY

§ 81.01 No Assumption of Third-Party Legal Capacity.

Unless ONE expressly identifies itself in a binding written agreement as the applicable underlying Provider, ONE's publication, aggregation, discovery, communication, referral, scheduling, matching, indexing, ranking, Recognition, Booking, or display of a Third Party does not, standing alone, establish ONE as such Third Party's:

(a) employer;

(b) joint employer;

(d) agent;

(e) landlord;

(f) property owner;

(g) property manager;

(h) housing Provider;

(i) healthcare Provider;

(j) school;

(k) governmental entity;

(l) charitable organization;

(m) religious organization;

(n) professional;

(o) Event organizer;

(p) transportation Provider;

(q) contractor;

(r) repair Provider;

(s) seller;

(t) manufacturer;

(u) insurer;

(v) guarantor; or

(w) other legally responsible principal.

§ 81.02 Third-Party Responsibility.

Each Third Party remains responsible for its own:

(a) representations;

(b) personnel;

(d) licensing;

(e) insurance;

(f) taxation;

(g) pricing;

(h) availability;

(i) premises;

(j) Products;

(k) Services;

(l) conduct;

(m) performance;

(n) contracts; and

(o) legal compliance,

to the extent imposed upon such Third Party by Applicable Law.

§ 81.03 Mandatory ONE Responsibility.

Nothing herein alters a duty or liability independently imposed upon ONE by non-waivable Applicable Law.

ARTICLE LXXXII

EXPRESS PRIVATE-ENTITY ACKNOWLEDGMENTS

§ 82.01 ONE.

ONE means Office of National Excellence, LLC, a private Michigan limited liability company.

§ 82.02 Organizational Structure.

ONE is the organization.

§ 82.03 Network.

ON is the ONE Network.

§ 82.04 Official Domain.

ONEUSA.us is ONE's Official Domain.

§ 82.05 Office.

"Office" denotes ONE's private organizational place, institution, administrative structure, and operation.

§ 82.06 National.

"National" denotes the nationwide scope of ONE's private platform, Network, Membership, Services, and operations.

§ 82.07 Excellence.

"Excellence" denotes ONE's proprietary private measurements, standards, criteria, methodologies, and assessments.

§ 82.08 ONE ID.

ONE ID is a private membership identification credential.

§ 82.09 ONE Card.

ONE Card is a private credential.

§ 82.10 Excellence Identity Registry.

The Excellence Identity Registry is a private proprietary registry.

§ 82.11 ONE Standard.

The ONE Standard is a private proprietary standard.

§ 82.12 ONE Recognition.

ONE Recognition constitutes private recognition.

§ 82.13 ONE Awards.

ONE Awards constitute private awards.

§ 82.14 Governmental Status.

ONE is not a governmental entity merely because of its name, nationwide scope, visual identity, terminology, public-sector participation, governmental customers, governmental Content, or governmental contracts.

§ 82.15 Emergency Status.

ON is not an emergency-response system.

§ 82.16 Third-Party Outcomes.

Except pursuant to an express legally enforceable undertaking, ONE does not guarantee Third-Party Products, Services, prices, availability, Providers, Places, Events, housing, employment opportunities, Appointments, repairs, Connections, Transactions, or outcomes.

ARTICLE LXXXIII

LEGAL NOTICES

§ 83.01 Notices to ONE.

Legal notices shall be directed to:

OFFICE OF NATIONAL EXCELLENCE, LLC

ATTN: LEGAL DEPARTMENT

[LEGAL NOTICE ADDRESS]

[LEGAL NOTICE EMAIL]

§ 83.02 Required Information.

A legal notice should identify, as applicable:

(a) claimant;

(b) Account;

(d) relevant Transaction;

(e) material facts;

(f) requested relief; and

(g) contact information.

ARTICLE LXXXIV

ELECTRONIC EXECUTION

§ 84.01 Electronic Acceptance.

Where electronically accepted, the acceptance mechanism may state:

"I ACKNOWLEDGE THAT I HAVE READ AND AGREE TO THE ONE MASTER TERMS OF USE AND SERVICES AGREEMENT AND APPLICABLE INCORPORATED AGREEMENTS AND POLICIES."

§ 84.02 Separate Consents.

Where Applicable Law independently requires separate authorization, acceptance of these Master Terms shall not substitute for required:

(a) parental consent;

(b) biometric consent;

(d) recurring-payment authorization;

(e) electronic-communications consent;

(f) privacy consent; or

(g) other specialized consent.

ARTICLE LXXXV

RESERVATION OF RIGHTS

§ 85.01 Reservation.

ALL RIGHTS NOT EXPRESSLY GRANTED ARE RESERVED BY ONE AND ITS LICENSORS.

§ 85.02 No Implied Undertaking.

NO WARRANTY, GUARANTY, FIDUCIARY DUTY, AGENCY, PARTNERSHIP, EMPLOYMENT RELATIONSHIP, GOVERNMENTAL AUTHORITY, PROFESSIONAL RELATIONSHIP, ASSUMPTION OF THIRD-PARTY LIABILITY, OR OTHER OBLIGATION SHALL BE IMPLIED EXCEPT TO THE EXTENT EXPRESSLY UNDERTAKEN BY ONE IN A BINDING AGREEMENT OR IMPOSED BY APPLICABLE LAW.

ARTICLE LXXXVI

FINAL ACKNOWLEDGMENT

§ 86.01 Acknowledgment.

BY LEGALLY SUFFICIENT ASSENT, THE USER ACKNOWLEDGES THAT THE USER HAS BEEN PROVIDED AN OPPORTUNITY TO REVIEW THIS AGREEMENT, UNDERSTANDS THAT THIS AGREEMENT CONTAINS LEGALLY BINDING TERMS, AND AGREES TO BE BOUND BY THIS AGREEMENT SUBJECT TO ALL RIGHTS, REMEDIES, DUTIES, AND PROTECTIONS THAT APPLICABLE LAW DOES NOT PERMIT TO BE WAIVED.

§ 86.02 Acceptance.

ACCEPTED AND AGREED SUBJECT TO APPLICABLE LAW.

OFFICE OF NATIONAL EXCELLENCE, LLC

ONE

Official Domain: ONEUSA.us

Legal Notice Address:

ONE, P.O. Box 1033, Detroit, Mchigan, 48233

Legal Notice Email:

one@oneusa.us

Effective Date:

September 15, 2026

Last Revised:

September 14, 2026

Last Updated

September 16, 2026 at 6:29:52 AM

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